Cancel Uconnect

Table of Contents

• General Information
  
  • Uconnect Notice Period & Conditions
    
  • What Information Does Uconnect Need?
    
  • What Happens After I Cancel My Uconnect Subscription?
    
  • Can I Also Contact Uconnect Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my Uconnect Subscription?
    
• About Uconnect
  
  • What Kind of Subscriptions Does Uconnect Offer?

General Information

Uconnect Notice Period & Conditions

Uconnect services are typically offered as part of an annual or monthly subscription plan. The subscription automatically renews unless canceled before the next billing cycle begins. Uconnect usually recommends canceling at least 24 to 48 hours before the next renewal to avoid being charged. There is no fee for canceling, but already processed payments are generally non-refundable unless specified otherwise in your plan terms.

The conditions might vary slightly depending on the type of service, such as SiriusXM Guardian, Uconnect Access, or Wi-Fi hotspot connectivity. So, reviewing the terms for your specific service is recommended.

What Information Does Uconnect Need?

When you request to cancel your subscription, it's important to provide correct and complete information. Typically, Uconnect will require your full name, the phone number or email address linked to the account, your vehicle's VIN (Vehicle Identification Number), and possibly your billing zip code for verification.

Providing the correct details will help ensure that the cancellation is processed without delay. If you're using a dealership-installed service or a leased vehicle, additional identification might be required to confirm authorization for cancellation.

What Happens After I Cancel My Uconnect Subscription?

After your cancellation request is confirmed, Uconnect will stop billing your payment method going forward. If the service was canceled before the next renewal date, you will continue to have access until the end of your current billing period. Once that expires, all associated services, like navigation updates, remote commands, roadside assistance access, or stolen vehicle tracking, will no longer be available through the Uconnect platform.

The system in your vehicle might display a prompt indicating that your subscription is inactive. However, the core features of your infotainment system such as Bluetooth, AM/FM radio, and USB connections will still function as usual.

Can I Also Contact Uconnect Directly?

Yes, contacting Uconnect support is an acceptable way to handle subscription-related requests. You can call their customer care line or visit their official website to access the support section. The website offers chat and email assistance, and in many cases, your FCA (Fiat Chrysler Automobiles) dealership can help if you prefer in-person service.

You can also access account management options through your Uconnect smartphone app. It allows users to monitor plan status, update billing preferences, and cancel services if needed. Some customers may prefer contacting support directly to ask about features or billing cycles before confirming cancellation.

Can I Revoke My Subscription Cancellation?

If you canceled your subscription and would like to reverse that decision, you may be able to reinstate it before the end of the billing cycle. Uconnect typically allows subscribers to resume service through their app or by contacting customer service. As long as the account hasn't fully expired or been deactivated, your preferences and settings may still be stored.

After a full cancellation is completed, you may need to start a new subscription, which might require re-entering billing details and re-pairing your vehicle if needed. Resuming service is quick and can often be done from your mobile device or infotainment system.

How Do I Check my Uconnect Subscription?

To check the current status of your Uconnect subscription, log in to your account through the Uconnect website or mobile app. The dashboard will show your active services, upcoming billing dates, and renewal status. From there, you can also cancel, modify, or upgrade your plan.

Your vehicle's infotainment screen may also provide information about whether Uconnect services are currently active. If your plan is tied to a trial period or was provided as part of a promotion, check the original contract or invoice for expiration dates.

About Uconnect

Uconnect is an advanced in-vehicle infotainment and connectivity system developed by Stellantis (formerly Fiat Chrysler Automobiles). It integrates features such as GPS navigation, media playback, hands-free communication, voice commands, and advanced vehicle diagnostics. Some versions include access to remote start, climate control, and vehicle location tracking - all accessible through a mobile app.

Originally launched in Chrysler, Dodge, Jeep, and RAM vehicles, Uconnect has grown into one of the most widely adopted automotive connectivity platforms in North America. Its cloud-based features allow real-time updates and remote control, making it a favorite among tech-savvy drivers.

What Kind of Subscriptions Does Uconnect Offer?

Uconnect subscriptions vary based on the make and model of your vehicle and the year of purchase. Common packages include Uconnect Access, SiriusXM Guardian, Wi-Fi by AT&T, and Drive Alerts. These subscriptions may cover services such as real-time traffic updates, remote locking/unlocking, automatic crash notification, and stolen vehicle assistance.

Each service comes with its own renewal period and billing cycle. Some new vehicles offer a complimentary trial that converts into a paid plan unless canceled. Plans can often be managed individually or bundled depending on the service tier selected at the time of activation.