Cancel Alltrue

Table of Contents

• General Information
  
  • Alltrue Notice Period & Conditions
    
  • What Information Does Alltrue Need?
    
  • What Happens After I Cancel My Alltrue Membership?
    
  • Refund Policy Clarification
    
  • Shipping and Final Box Delivery After Cancellation
    
  • Can I Also Contact Alltrue Directly?
    
  • Can I Revoke My Membership Cancellation?
    
  • How Do I Check my Alltrue Membership?
    
• About Alltrue
  
  • What Kind of Memberships Does Alltrue Offer?
    
  • Common Mistakes to Avoid When Canceling

General Information

Alltrue Notice Period & Conditions

Before canceling, it’s important to understand Alltrue’s membership renewal policies. Alltrue memberships, especially annual plans, automatically renew unless canceled before the next billing cycle. To avoid renewal charges, you should submit your cancellation request at least a few days before your membership renewal date. If you cancel after renewal, you typically continue to receive boxes and benefits through the paid term. Refunds are not commonly issued once a membership renews, except in cases where customer support agrees to a refund under specific circumstances. Reviewing your original membership agreement clarifies your individual renewal and refund rights.

What Information Does Alltrue Need?

To cancel your Alltrue membership successfully, you need to provide accurate information. This includes your full name, the email address associated with your Alltrue account, your shipping address, and your billing information if requested. If you subscribed using a partner platform like Apple or Google Play, cancellation must happen through that platform. Confirming these details ensures that customer support can process your request quickly without confusion. Double-checking your membership type, whether seasonal or annual, is also helpful before initiating the cancellation.

What Happens After I Cancel My Alltrue Membership?

When you cancel your Alltrue membership, your account status typically updates immediately. However, if you are on an annual plan, you will usually continue receiving the remaining prepaid boxes until the term ends. Seasonal members who cancel before a new billing cycle begins generally do not receive future boxes. You should receive a confirmation email shortly after the cancellation request is processed. This confirmation outlines your final service period and account status. Keeping this email for future reference is important if any billing questions arise later. Checking your shipping address and membership dashboard after cancellation ensures no additional shipments or renewals occur without your approval.

If you cancel very close to your renewal date, you might still see a pending charge on your payment method. Pending charges do not always mean that your cancellation failed. Monitoring your bank account and reaching out to customer support with your cancellation confirmation can quickly resolve any discrepancies if needed.

Refund Policy Clarification

Alltrue generally maintains a no-refund policy once a membership renewal has been processed. If you cancel after your account has been billed for the upcoming cycle, you will retain access to benefits and box shipments for the duration of the paid term. However, in cases involving duplicate charges, billing errors, or documented service issues, you can contact Alltrue Member Experience for a refund review. Supporting documents such as cancellation confirmations and bank statements may be required. Refund approvals are evaluated on a case-by-case basis.

Members who believe they have been charged incorrectly should reach out to billing support within 30 days of the transaction date. Timely communication improves the chances of a successful review. Refunds issued are typically credited back to the original payment method used during subscription unless otherwise arranged with customer support.

Shipping and Final Box Delivery After Cancellation

When you cancel your membership, it's important to note that prepaid shipments will usually continue if your account has already been billed for an upcoming box. For seasonal members who canceled before billing, the next box shipment will not occur. For annual members who cancel mid-year, any remaining prepaid seasonal boxes are typically shipped as scheduled. If your shipping address has changed after cancellation, it is essential to update your address in the account portal promptly or contact customer support to avoid delivery issues.

Shipment tracking numbers are usually sent via email once a box is processed. Monitoring these emails ensures that you are aware of when to expect deliveries and can proactively resolve any lost or delayed shipments by contacting the carrier or Alltrue support.

Can I Also Contact Alltrue Directly?

Yes, Alltrue provides direct support for cancellation requests. You can contact their Member Experience team by email or through the contact forms available on their official website. Communicating directly allows you to ask questions about your membership status, confirm final box shipments, and request written documentation of your cancellation. If you originally subscribed through a third-party service, you may be directed to that platform to complete the cancellation. Receiving direct communication from Alltrue ensures that your request is properly recorded and minimizes the chance of future billing issues.

Can I Revoke My Membership Cancellation?

If you decide to continue your Alltrue membership after submitting a cancellation request, you may be able to reactivate it. If your membership has not fully lapsed, contacting customer support can often reverse the cancellation. Reinstating your membership promptly helps you maintain access to seasonal sales, box customization options, and other benefits without starting a new account. If your membership term has fully expired, reactivation may require a new subscription at the current pricing. Promotional offers available at the time of your original signup might not carry over, so reviewing available plans before reactivating is a good idea.

How Do I Check my Alltrue Membership?

You can check the status of your Alltrue membership by logging into your account on the Alltrue website. Under the account settings or membership tab, you can view your membership type, renewal date, billing history, and shipping address. If your membership shows "canceled," you should still confirm whether any remaining prepaid boxes are scheduled for delivery. Checking your account frequently ensures that your billing and shipping details are up to date, especially if you decide to resubscribe or modify your plan later. If anything looks unclear, reaching out to customer support provides clarification.

About Alltrue

Alltrue, previously known as Causebox, is a lifestyle membership that delivers curated subscription boxes filled with socially conscious products. Focused on ethical sourcing, sustainability, and community impact, Alltrue partners with brands that align with these values. Members receive quarterly boxes featuring items ranging from beauty products and wellness goods to home décor and accessories. In addition to the subscription box, Alltrue offers access to an exclusive members-only market, seasonal sales, and community initiatives. The brand aims to create positive change while providing unique, high-quality products to its members.

What Kind of Memberships Does Alltrue Offer?

Alltrue offers two main types of memberships: Seasonal Membership and Annual Membership. Seasonal members pay quarterly and can customize a limited number of box items each season. Annual members prepay for a full year upfront and typically receive additional perks such as early customization, access to more product choices, and priority shipping. Both membership types automatically renew unless canceled before the next billing cycle. Seasonal members may see slightly higher per-box prices compared to annual members but enjoy greater flexibility in canceling before each renewal. Choosing the membership that fits your lifestyle ensures maximum enjoyment of the service.

Common Mistakes to Avoid When Canceling

A frequent mistake is believing that unsubscribing from emails or abandoning an account cancels an active membership. True cancellation must be initiated through the account management dashboard or through written confirmation with customer support. Another error is forgetting to cancel in time before a renewal period, leading to unwanted charges. Setting a calendar reminder before your renewal date is a good precaution. Additionally, if your original membership was purchased through a third party, failing to cancel on that external platform can result in automatic renewal even after canceling on Alltrue’s website.