Cancel ADT Security

Table of Contents

• General Information
  
  • ADT Security Notice Period & Conditions
    
  • What Information Does ADT Security Need?
    
  • What Happens After I Cancel My ADT Security Account?
    
  • Can I Also Contact ADT Security Directly?
    
  • Can I Revoke My Account Cancellation?
    
  • How Do I Check my ADT Security Account?
    
  • How Long Does the Account Cancellation Process Take?
    
• About ADT Security
  
  • What Kind of Accounts Does ADT Security Offer?

General Information

ADT Security Notice Period & Conditions

When canceling your ADT Security account, it is crucial to understand your agreement’s notice requirements. Most ADT contracts are based on a fixed-term commitment, often ranging from 24 to 36 months. To avoid additional charges, you must provide written notice of your intent to cancel within the required period stated in your service agreement.

Many ADT agreements specify a 30-day notice period before your final service date. If you cancel before the end of your contractual term, early termination fees may apply. These fees are usually calculated based on a percentage of the remaining balance of your contract. However, if you cancel after completing the initial agreement period, you may only need to provide advance notice without incurring additional penalties.

If you are relocating, ADT offers relocation assistance or flexible transfer options to help you continue your service at a new address.

What Information Does ADT Security Need?

To cancel your ADT Security account, you will need to verify your account information. This typically includes your full name, service address, account number, and contact information. You may also need to provide additional details, such as the last four digits of the primary billing method on file or a security passcode linked to your account.

ADT may request identification documents or require verbal authentication if you initiate the cancellation by phone. If you originally signed up through a third-party dealer or bundle service, additional paperwork may be necessary to ensure the cancellation request is processed accurately.

Having all your account credentials ready when contacting ADT can help expedite the cancellation process.

What Happens After I Cancel My ADT Security Account?

After your cancellation request is confirmed, ADT will typically schedule a termination date based on your notice period and contract terms. Your monitoring services will continue until that scheduled end date. You will receive a final billing statement that includes any outstanding balance, final service charges, or equipment fees if applicable.

In many cases, ADT will not require you to return standard equipment like control panels or sensors. However, leased equipment, particularly certain high-value items like video surveillance devices, may need to be returned to avoid replacement charges.

It is advisable to clarify your final equipment obligations with ADT during your cancellation discussion. You should also ensure that all automatic payments linked to your account are suspended after the final billing cycle.

Can I Also Contact ADT Security Directly?

Yes, ADT encourages customers to contact their support team directly when managing account cancellations. You can reach ADT’s customer loyalty or retention department by phone. Their representatives are trained to handle account cancellations, move services, or plan adjustments based on your specific situation.

Some cancellation requests may require a signed letter sent via mail or a form completed online through your ADT account dashboard. Direct communication helps verify all account details and ensures that your cancellation request is properly documented.

If you face any difficulty reaching a resolution, ADT’s escalation teams can assist with account reviews or contract clarifications.

Can I Revoke My Account Cancellation?

If you change your mind after submitting a cancellation request, there may be a limited opportunity to revoke the cancellation before your service termination date. To rescind a cancellation, you must contact ADT customer service immediately, preferably by phone.

If your account status has not yet been finalized or disconnected, representatives may be able to reinstate your services without a lapse. However, if your final billing has already been processed or service has officially ended, reinstatement may require signing a new service agreement.

Taking swift action increases your chances of continuing uninterrupted monitoring services without additional installation or activation fees.

How Do I Check my ADT Security Account?

Monitoring your ADT Security account details is easy. Customers can log into their MyADT account portal online to view their account status, current service plan, billing history, and important notices. If you initiated a cancellation, your account dashboard often reflects the service end date and any pending balances.

Customers without online access can verify their account status by calling ADT customer service. Keeping an eye on your final bills and payment confirmations helps ensure that your cancellation process proceeds without complications.

If you have moved or changed billing addresses, it is important to update your information to ensure that all final statements reach you on time.

How Long Does the Account Cancellation Process Take?

The timeline for canceling an ADT Security account varies depending on your specific contract terms and notice requirements. Typically, after submitting your cancellation request, the process takes around 30 days to complete. This includes fulfilling any required notice period and issuing the final billing statement.

If a technician visit is required to retrieve equipment or finalize disconnections, scheduling may add several additional days. Refunds for overpaid balances or deposits are generally processed within two to three weeks following the final account settlement.

If you do not receive a cancellation confirmation within a few business days, it is recommended to contact ADT support to verify the status.

About ADT Security

ADT Security Services, founded in 1874, is one of America’s leading providers of electronic security, fire protection, and alarm monitoring services. Headquartered in Boca Raton, Florida, ADT has built a trusted reputation for delivering dependable protection for homes and businesses.

ADT offers a wide range of solutions, including burglary monitoring, fire and carbon monoxide detection, smart home automation, and security video services. Their network of trained monitoring professionals provides 24/7 response to alarms, helping customers stay protected at all times.

ADT’s partnerships with smart device manufacturers and cloud security platforms have positioned it as a major player in the expanding home automation and security market.

What Kind of Accounts Does ADT Security Offer?

ADT Security provides a variety of account options tailored to different user needs. Residential accounts typically offer standard packages with burglary alarms, environmental hazard monitoring, smart door locks, and remote access through mobile apps.

Business accounts provide customized security solutions, including commercial-grade surveillance cameras, access control systems, and professional monitoring for business properties. Small business solutions often combine entry detection, video surveillance, and automation features into scalable plans.

Customers can also choose between professionally installed systems or self-setup options, depending on their preferences. Some plans may require signing a fixed-term contract, while others are available on a month-to-month basis.

ADT periodically updates its offerings to include the latest technologies like AI-powered security cameras, touchless control panels, and integrated voice commands.