Cancel Urban Air
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How to Cancel Urban Air
If you're thinking about ending your Urban Air membership, you may be wondering where to begin. Canceling your membership doesn't have to be complicated or time-consuming. Whether you're moving to a new location, looking to reduce your expenses, or your kids have outgrown trampoline parks, this guide walks you through your options to cancel an Urban Air membership in the United States.
There are several ways to go about canceling your Urban Air membership, and no particular method is better than another. It all depends on what feels most convenient for you. From in-person requests to formal cancellation submissions, each method is valid if it meets the company’s terms.
Why Choose Unsubby?
Unsubby can help you cancel your subscription by sending a formal cancellation letter on your behalf. You'll receive confirmation once it's sent, and you can track your request. Many companies offer various cancellation methods. Unsubby is one of the available options, and we are happy to help. Not satisfied with our service? We will give you a full refund.
Cancel via Unsubby.com
If you prefer to use our service, we’ll send the cancellation letter to Urban Air on your behalf. Simply fill out the form, and we’ll take care of the rest. Processing times depend on the company. While we send the letter as quickly as possible, it may take several days to process the request.
About Us
Unsubby provides cancellation letters to help users end subscriptions, memberships, and contracts. You can download the letter for free or have us send it for you, making the process more convenient.
Our Advantages
✔ No need to draft a letter
✔ Confirmation when the letter is sent
✔ Track your letter
✔ 100% Refund policy
Disclaimer
Unsubby is not affiliated with any of the companies listed on our platform and does not influence their cancellation procedures. You can also cancel directly with the company through their available cancellation options.
Table of Contents
General Information
Urban Air Notice Period & Conditions
Urban Air memberships typically come with terms and conditions that may include a minimum commitment period. If you enrolled during a promotional period or accepted a contract with a fixed duration, you may need to fulfill that term before cancellation is allowed.
Urban Air often requires at least 10 days’ notice prior to your next billing cycle to ensure that the membership doesn’t auto-renew. The notice must usually be given in writing and submitted through the official channel provided during registration.
Some Urban Air locations operate as franchises, which may come with different cancellation policies depending on the location. That’s why it’s a good idea to check with your specific center before initiating the cancellation.
What Information Does Urban Air Need?
When canceling your membership, make sure you provide all the necessary details to avoid any delays. Urban Air typically asks for your full name, membership ID or barcode (if applicable), email address used during signup, and the specific location where your membership was activated.
If you’re canceling on behalf of a minor, include the child’s full name and any identification number linked to their membership. You may also be asked to confirm your billing information or provide the last four digits of the credit card on file for verification purposes.
The clearer and more complete your information, the smoother the cancellation process will be.
What Happens After I Cancel My Urban Air Membership?
Once your cancellation request is processed, Urban Air will send a confirmation to the email address on record. Your membership will remain active until the end of the current billing cycle unless the terms specify otherwise.
Some members report continued access until the official last day of the billing period. If there are any outstanding payments or bounced charges, those may need to be settled before the membership is fully closed.
Urban Air will not charge further fees after the cancellation is confirmed, provided you meet the required notice period and complete the necessary steps.
Can I Also Contact Urban Air Directly?
Yes, contacting Urban Air directly is always an option. You can do so by visiting the location where you signed up or by reaching out to the support team via their official website.
Urban Air typically has a customer support contact form and a general inquiry phone number. Some locations may have their own individual email addresses or phone lines, which are usually listed on their franchise pages.
Many people prefer calling or emailing directly when they want immediate feedback or wish to discuss alternative options such as pausing the membership instead of canceling it entirely.
Can I Revoke My Membership Cancellation?
Urban Air may allow you to revoke a cancellation if it hasn’t been fully processed. If you change your mind within the notice period or before the cancellation is finalized, you should contact the center immediately.
Keep in mind that once the cancellation is effective, you may need to enroll again as a new member and may not be eligible for previous promotional rates.
If your membership has already lapsed, speak to your center to explore any reactivation or reinstatement procedures they may offer.
How Do I Check my Urban Air Membership?
To check your membership status, visit the Urban Air website and log in with your credentials. If your location uses a mobile app, your account details should be visible under the "Membership" or "My Account" section.
You can also inquire in person at the front desk of your local Urban Air location. Be prepared to show an ID or provide membership details for verification.
Your status will indicate whether your membership is active, paused, pending cancellation, or expired. Keeping an eye on this can help ensure your cancellation has gone through successfully.
About Urban Air
Urban Air Adventure Park is a popular indoor family entertainment chain offering trampoline parks, climbing walls, ropes courses, and other thrilling attractions. With locations across the United States, the company provides monthly memberships to families, individuals, and children who want regular access to their indoor adventure parks.
Known for hosting birthday parties, events, and school outings, Urban Air has become a go-to destination for indoor active fun. Many parks offer a mix of membership tiers to suit both occasional visitors and frequent guests.
What Kind of Memberships Does Urban Air Offer?
Urban Air offers various levels of memberships including Basic, Deluxe, Ultimate, and Platinum. Each tier comes with its own set of benefits and access to specific park attractions.
Some plans allow unlimited visits, while others cap the number of hours or restrict access to premium features like Sky Rider or Virtual Reality. The pricing and exact benefits may vary slightly by location, but most plans are billed monthly.
Urban Air sometimes runs promotional offers or discounts for families or first-time members. Understanding your plan is important when preparing to cancel so you know exactly what you're exiting from.
People Also Ask
Yes, many Urban Air locations allow online cancellations. This typically involves logging into your account and filling out a cancellation form or contacting the customer service team via the provided email. Some centers require cancellation through the same method as registration. That means if you signed up at the desk, they may request that cancellations also be made in person. Make sure to check whether your center has specific rules about online versus in-person cancellations.
Urban Air’s cancellation policy generally requires a written notice at least 10 days before the next billing date. Most memberships are month-to-month after the initial term, but cancellation requests must still follow the proper notice timeline. Failure to cancel within the required period may result in one final billing cycle before the membership is terminated. Urban Air does not usually offer partial refunds for mid-cycle cancellations. Always read the terms and conditions provided at sign-up to confirm your obligations and options.
Airborne memberships are unrelated to Urban Air but often confused due to the similarity in indoor trampoline park experiences. If you meant Airborne Trampoline Park, their cancellation policies and contact processes will differ. Make sure to confirm which park you’re trying to cancel and locate the specific information for that brand. Avoid mixing brand names to ensure your cancellation request is directed properly. For Urban Air, only use the Urban Air member portal or contact options to avoid miscommunication.
You can reach Urban Air customer support by visiting their official website and navigating to the "Contact Us" section. This includes general inquiry forms, franchise-specific contact details, and customer service phone numbers. If you prefer speaking with someone directly, find your local Urban Air’s page to get the address, phone number, and business hours. Many locations also respond to queries on social media, but for cancellation-related concerns, written communication is best. When contacting support, keep all your details ready to avoid back-and-forths that may delay your request.
About Us
Unsubby provides cancellation letters to help users end subscriptions, memberships, and contracts. You can download the letter for free or have us send it for you, making the process more convenient.
Our Advantages
✔ No need to draft a letter
✔ Confirmation when the letter is sent
✔ Track your letter
✔ 100% Refund policy
Disclaimer
Unsubby is not affiliated with any of the companies listed on our platform and does not influence their cancellation procedures. You can also cancel directly with the company through their available cancellation options.
Cancel via Unsubby.com
If you prefer to use our service, we’ll send the cancellation letter to Urban Air on your behalf. Simply fill out the form, and we’ll take care of the rest. Processing times depend on the company. While we send the letter as quickly as possible, it may take several days to process the request.
