Cancel TruFit

Table of Contents

• General Information
  
  • TruFit Notice Period & Conditions
    
  • What Information Does TruFit Need?
    
  • What Happens After I Cancel My TruFit Membership?
    
  • Can I Also Contact TruFit Directly?
    
  • Can I Revoke My Membership Cancellation?
    
  • How Do I Check my TruFit Membership?
    
  • How Long Does the Membership Cancellation Process Take?
    
• About TruFit
  
  • What Kind of Memberships Does TruFit Offer?
    

General Information

TruFit Notice Period & Conditions

TruFit usually requires a written cancellation notice in advance. Most locations ask for at least a 30-day notice before your membership officially ends. If you cancel midway through a billing cycle, you may still be charged for that month. Some contracts come with a minimum term, often 12 months. If you're within this period, you may need to provide a valid reason for canceling or pay a small early termination fee. Make sure to review your original agreement to understand your specific terms.

You can request a cancellation at your home club by visiting in person. Many TruFit gyms also allow you to submit written requests through certified mail. Some clubs accept email cancellations, though this varies by location. If you're on a prepaid membership or under a promotional contract, there may be other unique terms. Asking the staff at your local branch can give you a clearer picture of your current contract details.

What Information Does TruFit Need?

To ensure your cancellation goes through without delays, it's important to include all required information. You’ll need to provide your full name, membership number or account ID, and the email address or phone number associated with your account. If you're sending a letter, mention your home club’s address and specify that it’s a cancellation request.

Some TruFit gyms may ask for a copy of a government-issued ID or proof of relocation if you're canceling due to a move. If you're canceling for medical reasons, supporting documents such as a doctor’s note might be necessary. Always include the date of your request to help track when your notice period begins.

What Happens After I Cancel My TruFit Membership?

Once TruFit processes your cancellation request, you should receive a confirmation email or written notice. This confirmation outlines when your membership will officially end and whether you owe any final dues. If there are no pending balances, your membership will end after the notice period, and your account will stop being billed.

If your membership includes access to promotions, discounts, or buddy passes, these will end along with your membership. Access to the gym facilities will also be removed on your last billing date or the end of your notice period. If you're on a contract with a specific end date, you may be allowed to continue using the gym until that date, even after submitting your cancellation.

Can I Also Contact TruFit Directly?

Absolutely. TruFit encourages members to communicate directly with their home club or customer service for all account-related matters. The most direct way is by visiting your local gym and speaking with a staff member. You can also call their customer support or send an email. If you choose to send a written letter, use certified mail to ensure your request is tracked and received.

Reaching out directly allows you to ask about your membership status, outstanding payments, and whether any additional steps are required for cancellation. Keep a copy of all correspondence for your records, including names of the staff you spoke to and any confirmation numbers provided.

Can I Revoke My Membership Cancellation?

Yes, as long as the cancellation process hasn't been finalized. If you change your mind shortly after submitting your cancellation, contact your home club as soon as possible. They can tell you if your account is still active and whether your cancellation request can be withdrawn. Some clubs may allow you to reinstate your membership without penalties if the notice period hasn't ended.

If your membership has already been terminated, you’ll likely need to sign up again and may be subject to new pricing, fees, or terms. It’s worth checking with your location to see if any loyalty perks or previous terms can be reinstated upon rejoining.

How Do I Check my TruFit Membership?

You can monitor your membership by logging into your TruFit account online. From your dashboard, you’ll see billing dates, active services, and contract terms. If your local gym uses a third-party billing service, they may provide you with a separate login to access payment records.

You can also call your home club or visit the front desk to get a printed statement or verbal update. It’s a good idea to check your membership status before canceling so you can plan around your billing cycle or promotional period. This step helps you avoid surprises like an extra charge or a misunderstanding about your membership duration.

How Long Does the Membership Cancellation Process Take?

Once you submit your cancellation request, the timeline depends on the notice period and billing cycle. Most TruFit memberships require a 30-day notice, which means you'll still be charged for one more billing cycle after your cancellation request. During this period, you can continue using the gym and facilities.

The process usually takes about 4 to 6 weeks from the time of your request to complete. This includes the time it takes to verify your identity, confirm your account status, and process the final payment. You may receive a final statement or confirmation letter that your membership has been closed and no further billing will occur.

About TruFit

TruFit Athletic Clubs is a fitness company with locations across several states in the U.S. Known for its inclusive atmosphere and wide range of amenities, TruFit serves people of all fitness levels. Each club offers different services, including personal training, group fitness classes, strength training areas, and cardio equipment. Some clubs even offer saunas, child care facilities, and recovery lounges.

Whether you’re training for your first 5K or working on overall wellness, TruFit creates an environment that promotes consistency and motivation. The staff is usually available to help new members get started, and there’s plenty of guidance for advanced users too. Their flexible membership types make it accessible for people with different schedules and goals.

What Kind of Memberships Does TruFit Offer?

TruFit offers a variety of membership plans to cater to different needs. Most locations offer standard monthly memberships, which can be paid through automatic billing. There are also prepaid plans where members pay upfront for a fixed period, such as six or twelve months. Family plans or dual memberships are also available at select clubs, giving multiple people access under one account.

Premium plans may include additional services like unlimited guest passes, group training sessions, or access to all TruFit locations nationwide. Some memberships come with promotional pricing, which may involve a contract period or commitment. Understanding your plan type will help you follow the right steps when canceling.