Cancel TIDAL

Table of Contents

• General Information
  
  • TIDAL Notice Period & Conditions
    
  • What Information Does TIDAL Need?
    
  • What Happens After I Cancel My TIDAL Subscription?
    
  • Can I Also Contact TIDAL Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my TIDAL Subscription?
    
• About TIDAL
  
  • What Kind of Subscriptions Does TIDAL Offer?
    
  • Additional Information

General Information

TIDAL Notice Period & Conditions

TIDAL does not generally require a lengthy notice period. When you cancel your subscription, you typically retain access to your plan until the end of your current billing cycle. This means there are no immediate disruptions, and you won't be billed for the next cycle if you cancel before your renewal date.

If you signed up through a third-party provider like Apple, Google Play, or a mobile carrier, the cancellation terms might be slightly different. These platforms often request users to cancel at least 24 hours before the renewal to prevent automatic charges for the next month.

What Information Does TIDAL Need?

To cancel your TIDAL subscription, you’ll need your account login information. This usually includes your registered email address and password. If you’re already logged into your account, navigate to the “Subscription” or “Account Settings” section where cancellation options are available.

When contacting TIDAL customer support, be ready to verify your identity. Provide your account details and any relevant billing information used during sign-up. This helps ensure a secure cancellation process.

What Happens After I Cancel My TIDAL Subscription?

Once you cancel, TIDAL will send you an email confirmation with the effective cancellation date. Your access will remain active until the end of your billing period. After this, your account will no longer have access to premium content unless you resubscribe.

During this time, you can continue listening to music and enjoying your current plan features. You won't lose access immediately upon submitting your cancellation request. No further charges will occur after the current period ends unless you opt to re-subscribe later.

Can I Also Contact TIDAL Directly?

Yes, TIDAL provides support through their Help Center. If you experience difficulties canceling through your account dashboard, you can submit a support ticket. Contacting support may be helpful if you forgot your login details or if you subscribed through a partner service.

You can also reach TIDAL via their mobile app, where the Help section provides access to support contact options. Most queries are resolved within a few business days, especially if you provide complete information upfront.

Can I Revoke My Subscription Cancellation?

If you change your mind after submitting a cancellation request, it’s possible to reactivate your plan as long as your billing cycle hasn't ended. Simply log in to your account and select a subscription plan to restart access.

If your current period ends and your account becomes inactive, you’ll need to sign up again. In most cases, TIDAL retains your preferences and playlists if you return within a reasonable time frame. Your data is generally preserved unless explicitly deleted.

How Do I Check my TIDAL Subscription?

To view your current subscription, go to your TIDAL account page. There, you’ll see billing information, plan details, and renewal dates. You can also make changes to your payment method or upgrade or downgrade your plan.

If you subscribed via a third party, such as the Apple App Store or Google Play, visit your subscription management settings on those platforms. That’s where you’ll find your billing information and cancellation options.

About TIDAL

TIDAL is known for delivering high-resolution sound, exclusive artist content, and a commitment to paying musicians fairly. It supports music discovery through expertly curated playlists, live events, and album premieres. The service is compatible with a wide range of devices, including smartphones, desktops, smart TVs, and connected home audio systems.

TIDAL also offers content like interviews, documentaries, and live concert recordings, setting it apart from traditional music streaming platforms. Its user interface is streamlined, focusing on quality, customization, and artist connection.

What Kind of Subscriptions Does TIDAL Offer?

TIDAL provides multiple subscription plans. These include a HiFi plan with CD-quality sound, a HiFi Plus plan with Master Quality audio, and student, family, or military plans with discounted pricing. Each plan supports offline downloads, unlimited skips, and ad-free listening.

Subscriptions can be started directly through the TIDAL website or via mobile app stores. Most plans offer a free trial for new users. After the trial, billing begins automatically unless canceled beforehand. You can switch between plans or cancel at any time through your account settings.

Additional Information

If you subscribed through a mobile service provider, such as Sprint or Boost Mobile, your billing might be included with your phone plan. In these cases, visit your mobile account portal or call customer support for instructions specific to your subscription.

It’s important to know how you originally signed up because the cancellation process depends on it. Many users forget they signed up through a partner platform or mobile provider, which may not offer direct cancellation through the TIDAL app.

For Android users, open the Google Play Store app, tap the profile icon, go to Payments & Subscriptions, then Subscriptions. Find TIDAL, tap on it, and select “Cancel Subscription.” Be sure to follow the prompts completely to finalize the cancellation.

Keep in mind that simply deleting the app from your phone does not cancel your subscription. The billing will continue unless you take explicit action to end the plan through the correct platform.

After you cancel, continue checking your inbox for email updates from TIDAL. These messages usually confirm your cancellation and may also offer you an exclusive discount or incentive to come back. Review these messages to see if you wish to reactivate later.

You can also monitor your next billing date through your account dashboard. If you cancel close to the renewal date, make sure it’s processed before the cutoff time to avoid an additional charge.

Sometimes, users cancel but still get charged on their next statement. This can happen if the cancellation didn’t go through properly. In such cases, reach out to TIDAL’s customer support with your cancellation confirmation and transaction ID.

If you use PayPal for your TIDAL payments, go to your PayPal account, navigate to “Payments,” and then to “Manage Automatic Payments.” Locate TIDAL and cancel the pre-approved payment. This can act as an extra layer of protection to stop unwanted charges.

When you cancel your TIDAL plan, your music library remains linked to your account. If you choose to re-subscribe, your saved playlists, liked songs, and listening history will typically be restored.

Users who cancel a HiFi Plus plan can later switch to a standard HiFi plan if they still want access at a lower cost. TIDAL provides flexibility to downgrade or upgrade subscriptions without penalties.

Even after cancellation, your TIDAL account remains active in a limited form unless manually deleted. You can still log in, view your profile, and review old playlists without an active subscription.

TIDAL sometimes runs limited-time promotions to attract returning users. These may include discounted monthly rates or free trial extensions. If you’re interested in rejoining, check their website or emails for current promotions.

When managing subscriptions, it’s helpful to maintain a digital copy of all cancellations. Take screenshots or save emails related to your cancellation date, confirmation number, and last billing transaction. This makes it easier to resolve any future billing disputes.

Each user experience may vary slightly based on platform and payment method, but the end result is the same - successful cancellation of your TIDAL subscription when the correct steps are followed.