Cancel TextNow

Table of Contents

• General Information
  
  • TextNow Notice Period & Conditions
    
  • What Information Does TextNow Need?
    
  • What Happens After I Cancel My TextNow Subscription?
    
  • Can I Also Contact TextNow Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my TextNow Subscription?
    
• About TextNow
  
  • What Kind of Subscriptions Does TextNow Offer?

General Information

TextNow Notice Period & Conditions

TextNow subscriptions generally renew on a recurring basis depending on your plan. Monthly and yearly subscriptions automatically renew unless canceled before the next billing cycle. If you cancel after your renewal date, your service remains active for the rest of that billing period.

TextNow doesn’t require a long-term contract. You may cancel anytime without penalties. However, any unused days after cancellation are not typically refunded, especially for plans purchased through Google Play or Apple. That’s because billing policies are managed through the platform where you signed up.

To avoid being charged again, it’s best to cancel at least 24 hours before your renewal date. If you’re not sure when your next billing cycle begins, you can find this information in your app store subscription settings or the TextNow app account page.

What Information Does TextNow Need?

To cancel your subscription, you need to be logged into your TextNow account. If you subscribed through the app using your Google or Apple ID, then you’ll manage cancellation through the Play Store or App Store respectively. In that case, your TextNow login credentials are not needed for cancellation - your device handles the process.

If you plan to cancel through TextNow support or the app itself, you’ll need your login email and possibly your device details. Make sure your account information is accurate and up to date before you begin. Having your transaction history or subscription confirmation email may help if you experience issues.

For wireless plan users who purchased SIM cards or number reservation services, your phone number, last four digits of the payment method, and SIM activation date may also be useful.

What Happens After I Cancel My TextNow Subscription?

Once you cancel your subscription, your premium plan will remain active until the end of the current billing cycle. During that time, you can continue using all the features you paid for, including voicemail, ad-free service, or a reserved phone number.

After the cycle ends, your account reverts to the free TextNow plan if you're using the app on Wi-Fi. That means you’ll still have access to basic calling and texting over Wi-Fi, but some features tied to the premium plan will be disabled. If your number was reserved as part of your plan, it may be released after cancellation.

Your account and phone number remain accessible for a limited time, depending on usage. Inactive accounts may be deactivated after a certain period. To keep your number, regular use or a paid plan is recommended.

Can I Also Contact TextNow Directly?

Yes, you can contact TextNow directly for assistance. While cancellations are usually managed through app stores, some users prefer getting help from customer support. If you need to cancel a wireless plan or remove a saved payment method, reaching out to support may be necessary.

You can contact TextNow support through the “Help” section in the app or by visiting their website and opening a support request. Depending on your plan, you may also see a live chat option available on the website.

Keep in mind that account-specific changes, like removing stored cards or requesting refunds, are best handled directly with support. If you signed up through Apple or Google, some functions can only be completed via their respective platforms.

Can I Revoke My Subscription Cancellation?

If you’ve canceled your TextNow subscription but want to resume it, you can do so anytime. Simply return to the app store or your TextNow account and choose a new subscription plan. Reactivation usually takes effect immediately after payment.

As long as your billing cycle hasn’t ended yet, you can contact support and ask if cancellation can be stopped. If the request hasn’t been processed by the app store, there may be a chance to prevent the plan from ending.

If your plan has already expired, you can start fresh. TextNow keeps your account details, so you won’t need to set up a new profile unless you deleted your account manually. Your previous usage data and preferences will still be saved if your number hasn’t been reassigned.

How Do I Check my TextNow Subscription?

To check your current subscription status, open the TextNow app and navigate to your account settings. You’ll see your plan details, including the type of subscription, payment method, and next billing date.

If you subscribed through Apple or Google, check your phone’s subscription settings. On iPhones, go to Settings > Apple ID > Subscriptions. On Android, go to Google Play > Payments & subscriptions > Subscriptions.

You can also visit the TextNow website and log into your account dashboard. Here, you’ll see an overview of your plan, including the ability to manage or upgrade your service. This is especially helpful for users on paid wireless plans with SIM cards.

About TextNow

TextNow started as a free texting and calling app and evolved into a full wireless service provider. The app allows users to send unlimited texts and calls over Wi-Fi, and paid plans unlock mobile data access via nationwide wireless networks.

Users can use TextNow on iOS, Android, and desktop browsers. The service offers flexibility for individuals who want a budget-friendly or secondary line without traditional phone contracts. With its freemium model, the basic service remains available at no cost, supported by ads.

Premium plans add features like ad removal, voicemail transcription, and number reservation. Wireless plan subscribers get access to 4G/5G data, hotspot functionality, and coverage on the go.

What Kind of Subscriptions Does TextNow Offer?

TextNow offers both free and premium services. The free plan allows unlimited texting and calling over Wi-Fi. This is available without payment, but includes advertisements.

Premium add-ons are available as subscriptions. These include ad removal, voicemail to text, and keeping your number active without usage. These services are billed monthly and can be managed through app store subscriptions.

TextNow also offers wireless service with SIM card-based cellular plans. These include monthly plans for data access and calling without needing Wi-Fi. You can purchase SIM cards through the website and activate service once the card arrives.

Subscribers can choose between limited data plans and unlimited data offerings. Plans are prepaid and renew automatically unless canceled.