Cancel Scentbird

Table of Contents

• General Information
  
  • Scentbird Notice Period & Conditions
    
  • What Information Does Scentbird Need?
    
  • What Happens After I Cancel My Scentbird Subscription?
    
  • Can I Also Contact Scentbird Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my Scentbird Subscription?
    
• About Scentbird
  
  • What Kind of Subscriptions Does Scentbird Offer?

General Information

Scentbird Notice Period & Conditions

Scentbird typically operates on a monthly billing cycle, and subscribers are encouraged to cancel before their next billing date to avoid being charged for the upcoming month. If you cancel after your monthly charge has been processed, the cancellation may apply to the next cycle, not the current one.

Keep in mind that Scentbird usually ships your monthly fragrance after billing. Canceling post-billing doesn’t reverse your current shipment. Instead, it prevents future shipments. If you’re using a promotional or discounted plan, cancellation terms might vary slightly, especially if the deal involves a commitment of several months. Always review the fine print on your current plan.

What Information Does Scentbird Need?

To successfully cancel your Scentbird subscription, you'll need to provide certain key details. These typically include your full name, the email address linked to your Scentbird account, and possibly your shipping address for verification. If you’re using the mobile app, your login credentials are usually enough to access cancellation options directly.

Some users also choose to contact support for additional confirmation. In such cases, including your order number or past billing details might help the team locate your account faster. When canceling via email or chat, be sure to use the email associated with your Scentbird profile to avoid delays.

What Happens After I Cancel My Scentbird Subscription?

Once your subscription is canceled, you should receive an immediate confirmation via email. This email typically states that your cancellation has been processed and your subscription will not renew in the next billing cycle. If you canceled after a billing date, you will still receive the fragrance you were charged for, as the cancellation only affects future cycles.

Your Scentbird profile remains active even after cancellation, meaning you can log in to reactivate at any time. If you decide to rejoin, your fragrance preferences and history are usually saved, which makes restarting simple. You won’t be charged again unless you actively resubscribe.

Can I Also Contact Scentbird Directly?

Yes, direct communication with Scentbird is entirely possible. You can reach out to their customer service through several channels. Their primary method of support is via their website’s help center, where you can submit a request or initiate a live chat. They also offer support through email, and in some cases, responses may take one to two business days depending on demand.

Many users also find it helpful to cancel directly through their Scentbird account dashboard on the website or app. Under your subscription settings, there is typically a “Manage Subscription” or “Cancel Subscription” option that guides you through the process step by step.

Can I Revoke My Subscription Cancellation?

In most cases, yes, you can reverse your cancellation if it hasn’t yet reached your next billing date. To do this, simply log back into your Scentbird account and select the option to reactivate your subscription. If your cancellation was recent, this process is generally instant and won’t interrupt your regular billing or shipping schedule.

However, once your billing cycle ends and your account status switches to inactive, reactivation might initiate a fresh billing date. Make sure to confirm the billing terms before reactivating to avoid unexpected charges. If in doubt, contact Scentbird’s support to clarify your reactivation options.

How Do I Check my Scentbird Subscription?

Checking your current subscription status is straightforward. Log into your Scentbird account via the website or mobile app. Under your profile, navigate to the "Subscription" or "My Account" section. There, you'll find details such as your billing date, next fragrance shipment, and plan type.

If your account is active, it will display your upcoming shipment details. If you’ve recently canceled, it will show the expiration of your current plan and note that no further charges will be made. This section also allows you to edit your preferences, change your subscription plan, or update billing information if needed.

About Scentbird

Scentbird is a monthly subscription service designed for fragrance enthusiasts who want to explore a variety of scents without committing to full-size bottles. Launched with the idea of delivering personalized fragrance experiences, the company partners with premium brands to offer subscribers authentic samples in convenient travel sizes.

In addition to fragrances, Scentbird has expanded its offerings to include skincare, wellness products, and grooming essentials. Each month, users can select a product of their choice or allow Scentbird to recommend one based on their preferences.

What Kind of Subscriptions Does Scentbird Offer?

Scentbird offers flexible plans based on the number of fragrances you wish to receive monthly. Their standard plan includes one fragrance per month, but you can upgrade to receive two or three scents monthly at a higher price. These options are suitable for individuals who like to switch scents frequently or share with a partner.

Subscribers also have the option to select specific scents in advance, skip months, or adjust their queue according to seasonal preferences. Plans are typically month-to-month, but multi-month packages or prepaid gift subscriptions are also available. Each subscription includes a free case with your first delivery, and shipping is included within the United States.