Cancel Philo

Table of Contents

• General Information
  
  • Philo Notice Period & Conditions
    
  • What Information Does Philo Need?
    
  • What Happens After I Cancel My Philo Subscription?
    
  • Can I Also Contact Philo Directly?
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my Philo Subscription?
    
• About Philo
  
  • What Kind of Subscriptions Does Philo Offer?
    

General Information

Philo Notice Period & Conditions

Philo is a month-to-month streaming service, meaning it doesn’t typically bind subscribers to long-term contracts. This flexible arrangement allows you to cancel anytime before your next billing date to avoid additional charges.

There is no formal notice period, but timing does matter. If you cancel your Philo subscription right before your renewal date, you can still use the service until that billing cycle ends. However, if you wait until after the renewal, you will be charged for the new period, and the cancellation will only apply to the following month.

It's important to understand that Philo doesn't offer partial refunds. If you’ve paid for the current month, that charge stands, and your access will continue until the cycle ends.

What Information Does Philo Need?

To cancel your Philo subscription, you'll need access to the account used for signing up. This could be your Philo login email and password or credentials for a third-party service if you subscribed through another platform like Amazon or Roku.

Make sure you have access to your billing information, especially if you want to verify charges or update your payment preferences before canceling. In some cases, identity verification may be requested to ensure the security of your account. This is especially true if you're contacting customer service for assistance.

What Happens After I Cancel My Philo Subscription?

Once your cancellation is successful, you will receive a confirmation by email. Your access to Philo will remain active until the end of your current billing period. You won’t be charged again unless you choose to reactivate the service.

The content library, your saved shows, and personal settings may remain stored for a limited time. If you return within that period, you can resume your streaming experience from where you left off. If too much time passes, your data may be deleted in accordance with Philo’s privacy policies.

Can I Also Contact Philo Directly?

Yes, Philo offers direct support for those who wish to reach out. You can visit their official help center through your web browser or app. Their contact options may include email support, live chat, or a support request form. They typically respond within a reasonable time, depending on the query volume.

If you're looking for real-time help, their chat feature is a useful tool, especially during peak hours. While they do not list a traditional call-in number, their support services are designed to resolve common issues efficiently.

Can I Revoke My Subscription Cancellation?

If you've already canceled but changed your mind, you can reverse the cancellation as long as the current billing cycle hasn’t ended. Log in to your account and choose the option to reactivate or resume service.

Philo retains your account preferences and watch history for a short time after cancellation. This grace period makes it easy to return without starting from scratch. However, if your account is inactive for a longer period, your preferences may no longer be saved.

How Do I Check my Philo Subscription?

To view your Philo subscription details, simply log into your account. Navigate to your account settings or billing section. Here you can see your subscription plan, next billing date, and payment method.

If you signed up through a third party, such as a streaming device or mobile app store, you may need to check the subscription section within that specific platform. For example, iOS users can go to their Apple ID subscriptions to manage their Philo account.

It's always a good idea to review this information before canceling to avoid surprises.

About Philo

Philo is a live TV streaming service offering over 70 channels, including entertainment, lifestyle, and knowledge-based content. The platform appeals to viewers looking for a low-cost alternative to cable. It supports streaming on multiple devices, including smart TVs, tablets, smartphones, and desktops.

Philo is known for offering unlimited DVR and affordable pricing with no hidden fees. The platform has built a loyal user base by focusing on accessible, high-quality entertainment without the complexity of traditional TV plans.

What Kind of Subscriptions Does Philo Offer?

Philo provides a single core subscription plan, which includes access to its full suite of channels. There are no multiple tiers or confusing bundles. This simplicity is part of Philo’s appeal.

Occasionally, the platform offers add-ons or promotional offers. These can include additional channel packs or extended DVR storage. Subscription management is straightforward, and changes can be made from your account dashboard at any time.