Cancel Intelius

Table of Contents

• General Information
  
  • Intelius Notice Period & Conditions
    
  • What Information Does Intelius Need?
    
  • What Happens After I Cancel My Intelius Subscription?
    
  • Can I Also Contact Intelius Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my Intelius Subscription?
    
• About Intelius
  
  • What Kind of Subscriptions Does Intelius Offer?
    
  • Is there a way to check if a website is legit?
    
  • What is the best background check site?

General Information

Intelius Notice Period & Conditions

Intelius offers a range of membership plans that renew either monthly or on a trial basis. Most users sign up for a monthly plan or a seven-day trial. For trial users, cancellation should be completed before the end of the trial period to avoid automatic billing for the full membership.

There is no long-term contract binding you to the service, so you can cancel your membership at any time. However, you must do it before your billing date to avoid the next charge. Cancellation becomes effective at the end of the current billing cycle, meaning your account remains active until then.

Intelius does not require a formal notice period for cancellation, but any fees already processed will not be refunded unless specifically stated. Read the terms and conditions on their website carefully to make sure you meet their timing guidelines.

What Information Does Intelius Need?

To successfully process your cancellation request, Intelius may ask for the email address you used to sign up, your full name, and the last four digits of the payment method on file. This helps them verify your identity and locate your account accurately.

They may also request your username or member ID, especially if your account has more than one associated email. Be sure to have these details ready when you begin the cancellation process, whether online, via email, or over the phone.

For those who used PayPal or a virtual card, including transaction references can expedite the request. If you're unsure what they’ll ask for, check your account settings or FAQs on the official site before reaching out.

What Happens After I Cancel My Intelius Subscription?

Once your membership is canceled, you’ll still have access to the service until your current billing cycle ends. That includes viewing past reports, running new reports if credits remain, and accessing saved searches. After your billing period ends, your access will be revoked, and you won’t be charged further.

Your data is not immediately deleted after cancellation. Intelius retains user data in compliance with privacy laws and may use it for recordkeeping or legal obligations. However, you can request data removal or opt-out of public records separately by visiting the Intelius opt-out page.

You’ll also receive a confirmation email once your cancellation is processed. If you don’t see one, check your spam or junk folder. If it’s missing, contact customer support to ensure your cancellation went through.

Can I Also Contact Intelius Directly?

Yes, you can contact Intelius directly through several channels. The most common method is through their online help center, where you can log in and submit a cancellation request. This is often the fastest method and can be done 24/7.

Alternatively, you can call Intelius customer support. They’re typically available during business hours, Monday through Friday. Phone cancellations allow for immediate confirmation, though wait times may vary depending on the time of day.

Email support is another valid route. Send your cancellation request along with your account details to the official support email. It’s recommended to request a read receipt or follow up if you don’t hear back within 24 to 48 hours.

Live chat may also be available depending on your plan type or location. All methods are valid; it’s up to you which one fits your preferences.

Can I Revoke My Subscription Cancellation?

In some cases, yes. If you change your mind after submitting a cancellation request, you can contact Intelius support and ask them to reverse the cancellation, provided your current billing cycle hasn’t ended yet.

Once your billing cycle ends and your account is deactivated, you may need to reactivate by purchasing a new membership. Previously saved searches or reports might not be recoverable if too much time has passed, so it's best to act quickly if you decide to return.

For trial users, revoking a cancellation may not restore the trial period, especially if the full subscription was triggered already. Be sure to confirm the status of your trial or membership with support to know your options.

How Do I Check my Intelius Subscription?

To verify the status of your Intelius membership, log in to your account and go to the “Account Settings” or “Billing” section. There, you’ll see details such as your current plan, renewal date, and payment history.

You can also see whether your plan is active, canceled, or expired. If you recently submitted a cancellation, the status should reflect “Pending cancellation” or “Ends on [date]” based on your billing cycle.

If you’re unsure, reach out to customer support to double-check. Always confirm the final cancellation to avoid accidental charges.

You can also check your bank or card statement for any recent transactions from Intelius. This can help you determine if a charge was processed after you thought the account was canceled.

About Intelius

Intelius is a public records and background check service that offers users access to various personal data including phone numbers, addresses, criminal records, and employment history. It was launched in 2003 and has since become one of the more well-known services in the background check industry.

People use Intelius for different reasons, from verifying online dates to reconnecting with old friends or checking up on unknown callers. The company provides comprehensive reports based on publicly available data and compiles it in one easy-to-access dashboard.

Memberships are designed to give users full access to search results, unlimited background reports, and ongoing access to people search tools. Some reports may include data on relatives, property records, and social media profiles depending on availability.

Intelius complies with privacy laws and Fair Credit Reporting Act (FCRA) guidelines, although it’s not intended for employment or tenant screening purposes. Always check the use restrictions before running a report.

What Kind of Subscriptions Does Intelius Offer?

Intelius typically offers two types of plans: a trial membership and a full monthly membership. The trial plan often costs a small fee and lasts for seven days, allowing users to explore features before upgrading to a monthly plan.

The full membership renews monthly and provides unlimited access to people search tools, background reports, and phone lookups. Some packages may include premium add-ons for deeper searches or business-related inquiries.

There may also be pay-per-report options, but most users opt for a subscription to access multiple searches for a lower price per use. Plan availability can vary over time, so always refer to their pricing page for current options.

Is there a way to check if a website is legit?

You can verify a website’s legitimacy by checking user reviews, looking for HTTPS security, and confirming business registration details. Websites like the Better Business Bureau or Trustpilot are useful for reviews.

What is the best background check site?

The best background check site depends on what you need. Intelius is known for people search and public records. Other top contenders include BeenVerified, TruthFinder, and Instant Checkmate, depending on features and accuracy.