Cancel ExpressVPN

Table of Contents

• General Information
  
  • ExpressVPN Notice Period & Conditions
    
  • What Information Does ExpressVPN Need?
    
  • What Happens After I Cancel My ExpressVPN Subscription?
    
  • Can I Also Contact ExpressVPN Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my ExpressVPN Subscription?
    
• About ExpressVPN
  
  • What Kind of Subscriptions Does ExpressVPN Offer?

General Information

ExpressVPN Notice Period & Conditions

Before canceling, it’s essential to be aware of ExpressVPN’s terms and conditions. ExpressVPN operates on a prepaid subscription model, meaning you are charged upfront for the entire billing period. If you cancel in the middle of your term, your subscription will remain active until the end of your billing cycle.

ExpressVPN offers a 30-day money-back guarantee. If you cancel within the first 30 days of signing up, you are eligible for a full refund. This applies regardless of whether you used the service. However, if you have already passed the 30-day period, no refunds will be issued for the remaining time in your subscription.

For users who subscribed through the Apple App Store, Google Play, or other third-party platforms, cancellation and refund policies may differ. You must follow the respective app store’s cancellation process to stop recurring charges.

If you are on a discounted or promotional plan, canceling your subscription may result in losing any special pricing benefits. When re-subscribing, you may need to pay the standard rate instead of the discounted rate from your original purchase.

What Information Does ExpressVPN Need?

To cancel your subscription, ExpressVPN may require some key details to verify your account. If you are canceling via the ExpressVPN website, you will need to log in with your registered email address and password. If you are canceling through customer support, they may ask for your account details, last payment date, and reason for cancellation.

If you purchased ExpressVPN through an app store, your cancellation request should be handled within the app store’s billing system. You may need your Apple ID or Google Play credentials to manage and cancel the subscription.

For users who paid with cryptocurrency or digital wallets, additional verification may be required before processing refunds. ExpressVPN may request proof of purchase or transaction IDs to confirm payment details.

What Happens After I Cancel My ExpressVPN Subscription?

When you cancel your ExpressVPN subscription, your service remains active until the end of your current billing cycle. You will not be billed for the next cycle unless you reactivate your subscription before the expiration date.

If you canceled within the 30-day refund period, your request will be processed, and the refund will be credited back to your original payment method. Refund processing times vary depending on the payment method used. Credit card refunds typically take a few business days, while cryptocurrency refunds may take longer.

Your ExpressVPN account will remain accessible even after cancellation, but you will not be able to connect to VPN servers once the subscription expires. If you decide to reactivate your subscription, you can log back into your account and restart your plan.

Customers who purchased ExpressVPN through an app store should check their Apple ID or Google Play accounts to verify that cancellation has been processed correctly. If any issues arise, contacting the app store’s support team may be necessary.

Can I Also Contact ExpressVPN Directly?

Yes, ExpressVPN allows customers to cancel their subscriptions directly through multiple methods:

• Online Account Portal: Log into your ExpressVPN account, navigate to “Subscription Settings,” and select the option to manage or cancel your plan.
• Live Chat Support: ExpressVPN provides 24/7 live chat support. You can contact their team and request cancellation assistance.
• Email Support: You can email ExpressVPN’s support team to request cancellation. They may ask for additional verification before processing the request.
• App Store or Google Play: If you subscribed through an app store, you need to cancel using the respective platform's subscription management settings.

Users who prefer a quick resolution should use live chat support, as responses are typically faster than email support.

Can I Revoke My Subscription Cancellation?

If you cancel your ExpressVPN subscription but later change your mind, you can reactivate your plan before your billing cycle ends. Simply log into your account and select the option to continue your subscription.

However, if your billing period has already ended and your subscription is inactive, you will need to sign up again for a new plan. Your previous plan’s pricing and promotional discounts may not apply upon reactivation.

For users who received a refund under the 30-day money-back guarantee, reinstating the subscription may require purchasing a new plan.

ExpressVPN does not automatically restore previous configurations, so users reactivating their service should check their connection settings and preferences.

How Do I Check my ExpressVPN Subscription?

You can verify your ExpressVPN subscription status by logging into your account on the official ExpressVPN website. Under your account dashboard, you will find details about your current plan, next billing date, and payment history.

If you subscribed through a third-party app store, checking your subscription details within your Apple ID or Google Play account will provide confirmation of your current plan and renewal date.

Users who experience difficulties checking their subscription should contact customer support to confirm the cancellation status.

About ExpressVPN

ExpressVPN is a leading virtual private network provider known for its strong encryption, high-speed servers, and privacy-focused features. It helps users protect their online activity, bypass geo-restrictions, and secure their internet connection on multiple devices. ExpressVPN supports a wide range of platforms, including Windows, macOS, iOS, Android, and Linux.

What Kind of Subscriptions Does ExpressVPN Offer?

ExpressVPN offers flexible subscription plans based on duration. Users can choose from:

• 1-Month Plan: A short-term subscription that renews monthly.
• 6-Month Plan: A mid-term plan offering a discount compared to the monthly rate.
• 12-Month Plan: The most cost-effective plan with the best long-term value.

All subscription plans include access to unlimited bandwidth, multiple device connections, and 24/7 customer support. Users can also benefit from ExpressVPN’s 30-day money-back guarantee.