Cancel DEFY

Table of Contents

• General Information
  
  • DEFY Notice Period & Conditions
  • What Information Does DEFY Need?
  • What Happens After I Cancel My DEFY Membership?
  • Can I Also Contact DEFY Directly?
  • Can I Revoke My Membership Cancellation?
  • How Do I Check my DEFY Membership?
• About DEFY
  
  • What Kind of Memberships Does DEFY Offer?

General Information

DEFY Notice Period & Conditions

Before canceling your DEFY membership, reviewing the notice period and conditions is important. DEFY memberships typically operate on a recurring billing model, meaning they automatically renew unless canceled before the next billing cycle.

Some memberships may require a specific notice period before cancellation takes effect. Checking the terms of your specific plan helps prevent any unexpected charges. If you signed up under a promotional plan, special conditions regarding minimum usage periods or early termination fees might apply.

If you have an upcoming scheduled visit or benefit tied to your membership, the cancellation might not take effect immediately. Ensuring that all pending reservations or perks are reviewed before initiating the cancellation request is advisable. Additionally, certain DEFY locations may have specific rules regarding refund eligibility or membership modifications.

What Information Does DEFY Need?

To process your cancellation request, DEFY typically requires account verification. When submitting a request, you may need to provide your full name, registered email address, phone number, and membership ID. If you subscribed using a third-party service, such as a mobile app or payment provider, additional verification may be required through that platform.

In cases where cancellation is processed through customer service, providing details of your most recent payment can help confirm your identity. If you signed up through a local DEFY park, they may require you to visit in person to verify your account before proceeding with cancellation.

Ensuring that all provided information matches the records on file with DEFY will prevent any delays in processing the request. If you have multiple memberships under one account, be sure to specify which plan you wish to cancel to avoid misunderstandings.

What Happens After I Cancel My DEFY Membership?

Once your cancellation is successfully processed, you will receive a confirmation email or message from DEFY. This serves as proof that your request has been completed.

Your membership benefits, including access to trampoline parks and exclusive discounts, may continue until the end of the current billing cycle. If you cancel in the middle of a cycle, your membership remains active until the next renewal date, at which point it will not renew.

If you had any pending reservations or prepaid visits, reviewing your DEFY account can confirm whether those services remain available. Some parks may allow continued access until the billing period expires, while others might immediately deactivate benefits. If you experience unexpected issues after cancellation, reaching out to customer support can clarify the status of your account.

Can I Also Contact DEFY Directly?

Yes, DEFY provides multiple ways for members to reach out for cancellation assistance. You can cancel your membership through the DEFY website, in person at your local DEFY park, or by contacting customer service via phone or email.

For online cancellations, logging into your account and navigating to the membership management section allows you to submit a cancellation request. If canceling in person, visiting the DEFY location where you registered ensures that all necessary details are updated.

For members who subscribed through third-party platforms such as Apple Pay or Google Play, cancellation must be processed through the respective provider’s subscription settings. If you do not see the cancellation option in your DEFY account, checking with the third-party provider first will help confirm the proper steps.

Can I Revoke My Membership Cancellation?

If you change your mind after canceling your DEFY membership, there may be an option to revoke the cancellation before your membership period ends. Logging into your account and checking the membership status should indicate whether reactivation is available.

If your cancellation request has already been processed, you may need to re-enroll as a new member. Any previous promotions, discounts, or grandfathered pricing might not be available upon reactivation, depending on DEFY’s current policies.

If you need further clarification on reinstating your membership, contacting DEFY’s support team can provide details on your specific situation. Some parks may offer loyalty incentives for returning members, so inquiring about available options before re-subscribing could be beneficial.

How Do I Check my DEFY Membership?

To verify your DEFY membership status, log into your account on the DEFY website or mobile app. Under the membership management section, you will find details about your plan, billing history, and next renewal date.

If you have recently canceled and want to ensure the request was processed, reviewing your email inbox for a cancellation confirmation is advisable. If no confirmation is received, reaching out to DEFY customer support can help verify the cancellation request status.

Members who subscribed through third-party platforms should check their respective account settings within Apple or Google Play to confirm the cancellation status. Additionally, keeping track of your billing history will help you avoid unexpected renewals.

About DEFY

DEFY is a premier indoor trampoline park that offers memberships for individuals and families. With locations across the United States, DEFY provides entertainment and fitness opportunities through high-energy trampoline activities.

The company offers various membership options designed to accommodate different needs, from casual visits to frequent park access. Members benefit from discounted entry fees, exclusive perks, and priority scheduling for special events.

What Kind of Memberships Does DEFY Offer?

DEFY offers different membership tiers, including individual and family plans. Monthly memberships provide unlimited access to trampoline parks, while some locations may offer annual plans with added benefits.

Some memberships include perks such as discounted guest passes, priority access to new attractions, and member-only events. Promotional memberships might be available at select locations, offering short-term discounts or bundled services.

Understanding the details of each membership type ensures you choose the right plan for your needs. If considering cancellation, reviewing the benefits of your current plan can help determine whether an alternative membership option may be better suited to your usage.