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How to Cancel Audible
Audible, a popular audiobook and spoken-word entertainment platform, offers various membership plans. While it’s known for its extensive library and features, users may wish to cancel their memberships for various reasons. Here’s a step-by-step guide to help you cancel your Audible membership seamlessly.
Table of Contents
- General Information
- Audible Notice Period & Conditions
- What Information Does Audible Need?
- Step-by-Step Cancellation Instructions
- What Happens After I Cancel My Audible Membership?
- Frequently Encountered Issues During Cancellation
- Can I Also Contact Audible Directly?
- Can I Revoke My Membership Cancellation?
- Membership Pause vs. Cancellation
- Refunds and Credits Post-Cancellation
- About Audible
- People Also Ask
General Information
Audible provides users with access to a vast selection of audiobooks, podcasts, and other audio content through different membership plans. If you decide to cancel, it's important to understand the process to ensure there are no interruptions or unexpected charges. Keep in mind that you can continue enjoying Audible content until the end of your billing cycle after cancellation.
Audible Notice Period & Conditions
When you cancel your Audible membership, the cancellation becomes effective at the end of the current billing cycle. Audible does not impose an additional notice period, but it’s advisable to cancel at least a few days before the next billing date to avoid any last-minute complications. Once canceled, unused credits may be forfeited, so make sure to use them before proceeding.
What Information Does Audible Need?
To cancel your Audible membership, you’ll need the following details:
- Your Audible account credentials (email address and password)
- Access to the account where the membership was purchased (e.g., Amazon account if linked).
- Optionally, the reason for cancellation, as Audible may ask for feedback to improve their services.
Step-by-Step Cancellation Instructions
On Desktop:
- Log in to your Audible account through a web browser.
- Navigate to the "Account Details" section from the menu.
- Click on "Membership" and select "Cancel Membership."
- Follow the prompts to confirm your cancellation.
On Mobile App:
- Open the Audible app on your device.
- Go to "Account Settings" from the profile menu.
- Select "Membership Details" and tap on "Cancel Membership."
- Complete the steps provided to finalize the process.
Via Amazon Account:
- Log in to your Amazon account.
- Go to "Memberships and Subscriptions."
- Locate your Audible subscription and select "Manage Subscription."
- Click "Cancel Membership" and follow the instructions.
What Happens After I Cancel My Audible Membership?
Upon successful cancellation:
- You retain access to previously purchased audiobooks and other purchased content.
- Any unused credits will be forfeited unless used before the end of the billing cycle.
- Your membership benefits, such as discounts and special offers, will cease.
- You will no longer be charged for membership after the billing cycle ends.
Frequently Encountered Issues During Cancellation
- Forgotten Account Credentials: Reset your password through the Audible login page to regain access.
- Unresolved Payment Issues: Ensure all pending payments are cleared before attempting cancellation.
- Trial Restrictions: If on a trial membership, cancellation may require completion of the trial period.
For any persistent issues, contacting Audible support is highly recommended.
Can I Also Contact Audible Directly?
Yes, Audible offers direct customer support for membership cancellations. You can reach out to them through:
- Live Chat: Accessible on their website for quick resolutions.
- Phone Support: Available during their business hours.
- Email Support: For detailed assistance or queries.
Direct contact may be useful if you encounter issues during the self-cancellation process or have specific concerns regarding your account.
Can I Revoke My Membership Cancellation?
If you change your mind after initiating the cancellation process, Audible allows you to revoke the cancellation as long as your billing cycle hasn’t ended. Log in to your account and reactivate your membership from the subscription settings. This ensures you retain your credits and benefits without interruption.
Membership Pause vs. Cancellation
Pausing your membership may be a better option if you want to retain credits and benefits temporarily. Audible allows members to pause their plans for up to three months. During this period, no charges are applied, and you maintain access to previously purchased content. This option is ideal for users who anticipate resuming their membership soon.
Refunds and Credits Post-Cancellation
Audible does not generally offer refunds for unused credits. However, if you were charged erroneously or canceled shortly after a renewal, you might be eligible for a refund. Contact Audible’s customer support to discuss your situation and potential refund eligibility.
About Audible
Audible, owned by Amazon, is a leading provider of audiobooks, podcasts, and other audio content. With a vast library and features like offline listening, speed controls, and exclusive content, it caters to a global audience seeking convenient access to spoken-word entertainment.
What Kind of Memberships Does Audible Offer?
Audible offers multiple membership plans to suit different needs:
- Audible Plus: Includes access to the Plus Catalog with unlimited listening.
- Audible Premium Plus: Offers the Plus Catalog along with monthly credits for premium titles.
- Annual Plans: Provide a bulk credit purchase option with added discounts.
Promotional and trial memberships are also available, allowing new users to explore Audible’s offerings before committing to a plan.
People Also Ask
How do I cancel my Audible subscription?
You can cancel your Audible subscription by logging into your account, navigating to the subscription settings, and selecting “Cancel Membership.” Follow the on-screen prompts to complete the process.
Why can't I cancel Audible?
If you’re unable to cancel your Audible subscription, it could be due to an unresolved payment issue or restrictions on a trial membership. Contact Audible support for assistance.
How do I stop auto payment in Audible?
To stop auto payment, cancel your Audible membership through the account settings. Once canceled, future charges will cease after the current billing period.
Is it better to cancel or pause Audible membership?
Pausing your membership may be a better option if you wish to retain credits and benefits temporarily. Audible allows members to pause their plans for up to three months.
