Contact
Would you like to contact us? We would be happy to hear from you. You can reach us in the following ways:
support.@unsubby.com
Address
Wilhelminaplein 1-40, 3072DE Rotterdam, Netherlands
Opening hours
Every working day from
9am to 5pm
Send us a request
If you have any questions or need assistance, please fill out the form below. We will do our best to respond as quickly as possible.
Frequently Asked Questions
You will find the most frequently asked questions here. You may find answers to your questions here.
It depends on the specific terms of the subscription. In some cases, it is possible to cancel a subscription before it takes effect, but this depends on the policies of the company or service provider.
The conditions for cancelling a subscription can vary. They may depend on the length of the contract, the service provider, and the specific cancellation rules. It is important that you review these conditions before cancelling a subscription.
In most cases, the cancellation letter must contain personal information such as your full name, address and possibly your customer or account number. This way, the company can verify that the cancellation letter comes from you.
A one-month notice period for a subscription means that you are obliged to notify the service provider of your wish to cancel the subscription at least one month before the desired end date. For example, if you decide on March 15th that you want to cancel your subscription, the subscription will actually end on April 15th, provided that you have informed us on or before March 15th. This gives both you and the service provider time to make the necessary arrangements to terminate the service. However, the specific terms and rules may vary from one service provider to another, so it is always advisable to check the policy and cancellation conditions.
The one-month notice period for a subscription or contract allows the service provider and the customer to make the necessary arrangements for the cancellation. This has several advantages. The service provider will have the necessary time to implement administrative changes, prepare final invoices and adjust their business planning. They can also try to retain the customer by offering alternative services or discounts. The customer has the opportunity to explore alternative services if necessary and to ensure continuity of service. They can also settle any outstanding payments and adjust their financial planning accordingly.