Cancel Everlywell

Table of Contents

• General Information
  
  • Everlywell Notice Period & Conditions
    
  • What Information Does Everlywell Need?
    
  • What Happens After I Cancel My Everlywell Membership?
    
  • Can I Also Contact Everlywell Directly?
    
  • Can I Revoke My Membership Cancellation?
    
  • How Do I Check my Everlywell Membership?
    
  • How Long Does the Membership Cancellation Process Take?
    
• About Everlywell
  
  • What Kind of Memberships Does Everlywell Offer?

General Information

Everlywell Notice Period & Conditions

Everlywell’s membership can be canceled at any time, and most users will continue to receive benefits until the end of their current billing cycle. If you cancel before your next renewal date, no additional charges will occur. Monthly and annual memberships are automatically renewed unless canceled through your account dashboard or through the platform you used to subscribe, such as the Everlywell app or a third-party app store.

To avoid the next charge, cancel at least 24 to 48 hours before your billing date. Everlywell does not typically provide partial refunds once a membership renews. However, members will retain full access to all membership benefits until the end of the term. Gift memberships, employer-sponsored memberships, or promotional sign-ups may carry unique cancellation conditions.

What Information Does Everlywell Need?

To cancel a membership, you’ll need access to the account you used to sign up. If you joined via the Everlywell website, simply log in and navigate to the membership or subscription section. There, you’ll find cancellation options. The system may prompt you to confirm your decision or ask for a reason, though this is optional.

If your subscription was purchased through the App Store or Google Play, you must cancel using those platforms’ subscription settings. Make sure to log in with the correct Apple ID or Google account tied to your purchase. No additional documentation is required for standard membership cancellations.

For users contacting support, include the email associated with your Everlywell account and the last four digits of the card on file if requested. This helps support agents verify your account faster. If you’re on a corporate wellness plan or testing benefit through an employer, the cancellation process might involve coordination with a plan administrator.

What Happens After I Cancel My Everlywell Membership?

After canceling, your membership remains active until the current billing period ends. During this time, you’ll retain access to discounted tests, fast shipping, and clinical consultations if your plan includes them. Your testing history, account profile, and lab results remain accessible even after the membership ends.

Features tied to the membership, such as test discounts or additional support tools, will be removed once your subscription expires. You’ll still be able to order individual tests at regular prices. If your membership was paused instead of canceled, you can typically resume at any time without re-entering payment information.

Your data will remain stored in your account unless you request its deletion. You’ll continue to receive account-related notifications, such as result updates or password reset emails, even without an active membership.

Can I Also Contact Everlywell Directly?

Yes, you can reach out to Everlywell customer support directly if you prefer help with canceling your membership. The support team is accessible via their official website, and most queries receive a response within one to two business days. The help center also includes step-by-step instructions for common actions like cancellation or profile updates.

If you need assistance with a billing issue, technical problem, or membership tied to a third-party plan, contacting customer service is helpful. Include your full name, email address, and any recent order numbers in your message. Live chat may be available during regular support hours, depending on your membership type and account activity.

Some users prefer contacting Everlywell via their help request form, especially when submitting account-related changes. Email confirmation is typically provided after the request is completed.

Can I Revoke My Membership Cancellation?

Yes, if your membership is still active and you haven’t reached the end of your billing cycle, you can usually reverse a cancellation. Log into your Everlywell account and go to your subscription settings. If your cancellation is marked as “Pending,” you may see an option to resume or continue your plan.

If your membership has already expired, you can still rejoin by subscribing again through the website or app. Any previously saved preferences or test history should remain intact as long as your account was not deleted. Note that promotional pricing or offers may not apply again if they were one-time discounts.

Some users who canceled by mistake prefer to contact support directly to confirm if their original subscription can be restored under the same terms.

How Do I Check my Everlywell Membership?

To review your current membership, sign into your account on Everlywell’s website or app. Once logged in, navigate to your profile settings or billing section. Here, you’ll find your subscription status, renewal date, payment history, and plan type. You can also view previous test orders, lab result dates, and any linked wellness benefits.

If you subscribed using a different email or a mobile app store, make sure to check those platforms as well. Apple and Google both allow users to manage subscriptions through their settings menu, including viewing expiration and renewal dates.

How Long Does the Membership Cancellation Process Take?

Canceling your Everlywell membership through the account dashboard is usually immediate. The system updates your status as “Pending Cancellation” until the end of your billing cycle. Once the term ends, you’ll automatically revert to a standard account without subscription-linked benefits.

If you cancel through Apple or Google Play, it may take a few hours for the change to reflect. Check your app store receipt or billing page for confirmation. If you submit a cancellation request via email, processing may take one or two business days.

You should receive an email confirmation once your cancellation is successful. If you don’t see one, check your spam or promotions folders. Retain a copy of this email for your records in case you need to follow up later.

About Everlywell

Everlywell is a health technology company that specializes in at-home lab testing. Their kits allow users to monitor various health metrics from the comfort of home, ranging from food sensitivities and vitamin levels to heart health and hormone balance. Founded in 2015, the company has grown rapidly, offering accessible testing solutions that empower users to take a more active role in their health.

Each test includes detailed instructions, pre-paid return shipping, and certified lab analysis. Once results are ready, users receive a digital report along with personalized insights and optional follow-up care through licensed physicians. Everlywell combines clinical accuracy with convenience to help users track and improve their health over time.

Their membership program provides added benefits, including discounted kits, personalized health guidance, and priority support. The service appeals to wellness-conscious individuals, remote workers, and those managing chronic conditions who prefer flexible, affordable testing without visiting a clinic.

What Kind of Memberships Does Everlywell Offer?

Everlywell offers a membership plan called the Control Membership. It includes perks such as discounted prices on a range of home test kits, access to exclusive wellness services, and faster lab turnaround times. Members can select one qualifying test each month at no additional cost, depending on the subscription tier.

The membership is available in monthly and yearly billing options, and users can pause or cancel at any time through their account dashboard. The flexibility of the plan makes it appealing for individuals who test regularly or want to maintain consistent health tracking.

Certain health insurance providers and employer-sponsored plans may also include Everlywell benefits as part of wellness incentives. These memberships may have their own cancellation policies depending on how the coverage was activated.