Cancel European Wax Center

Table of Contents

• General Information
  
  • European Wax Center Notice Period & Conditions
    
  • What Information Does European Wax Center Need?
    
  • What Happens After I Cancel My European Wax Center Subscription?
    
  • Can I Also Contact European Wax Center Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my European Wax Center Subscription?
    
  • How Long Does the Subscription Cancellation Process Take?
    
• About European Wax Center
  • What Kind of Subscriptions Does European Wax Center Offer?

General Information

European Wax Center Notice Period & Conditions

European Wax Center offers a variety of passes, including Unlimited Wax Pass and Pre-Paid Wax Pass, depending on your waxing needs. These passes are often paid in advance, and cancellation terms vary based on the type of pass purchased and your location. While some centers may offer flexible cancellation, others follow stricter policies due to franchise rules.

Typically, cancellations must be submitted before the next scheduled appointment or payment cycle. If you’re using a monthly payment plan, providing notice at least a few days before the next billing date is helpful. For prepaid passes, cancellation may be allowed if no services have been used, or the balance may be refundable after deducting services already redeemed.

Review your agreement and receipt for details. Some locations require a written cancellation request either in person or by email. Others may allow verbal confirmation or online form submissions.

What Information Does European Wax Center Need?

To cancel your membership or wax pass, European Wax Center will need your full name, phone number, and the location where you originally purchased your pass. If you’re contacting customer service, have your receipt or transaction number available to speed up the process.

If your subscription was managed through an individual center, that specific location may need to handle the request. In cases of transfers or shared passes, you might also need to provide additional identification or clarification on unused services.

Cancellation requests may also ask whether you want to cancel only your subscription or the appointment as well. Be sure to clarify your intent if you have both a service booked and a recurring plan in place.

What Happens After I Cancel My European Wax Center Subscription?

After your cancellation is submitted, European Wax Center staff will process the request and confirm the effective date. If you canceled before your next billing or appointment, no further charges should occur. If a refund is due, it is generally processed to the original payment method.

For unused wax passes, the center may offer a prorated refund based on services redeemed and remaining credit. If you’ve used more than half of the sessions, some centers may apply an adjustment rate to the refund. The refund policy and amount may vary by location.

You should receive written or email confirmation of the cancellation. This helps ensure you have documentation in case of billing discrepancies later. If you don’t receive a confirmation within a few days, it’s best to follow up with your original center.

Can I Also Contact European Wax Center Directly?

Yes, you can always contact the specific European Wax Center location where your membership was created. Many locations have a local phone number and email address listed on the main website. Speaking to the local manager or front desk team ensures that your account is reviewed properly and any concerns are addressed.

If you prefer to write, most centers also accept cancellation requests by email. Some locations may offer online chat or contact forms through their site, which can be another method for handling cancellations. Each franchise may operate slightly differently, so contacting them directly is the best way to get up-to-date guidance.

Can I Revoke My Subscription Cancellation?

If you’ve changed your mind and want to continue your wax pass, reach out to the center before the cancellation becomes final. As long as the request hasn't been processed or refunded, they may be able to reactivate your subscription. Revoking a cancellation might also depend on whether appointments were scheduled or services were tied to the remaining pass value.

If a refund was already issued, you may need to purchase a new pass or sign up again under the current terms. Reactivating an old pass isn’t always guaranteed, especially if pricing or policy changes have occurred. Confirm with your location for specific guidance.

How Do I Check my European Wax Center Subscription?

You can check your active subscription or wax pass by calling or visiting your local center. The front desk can look up your account and provide details about your remaining sessions, balance, or pass expiration date. Some guests may also receive email updates or digital receipts showing their usage history.

If your pass was connected to the mobile app or customer portal, you might be able to view it digitally. Always verify the latest status before attempting to cancel or request a refund to avoid confusion.

How Long Does the Subscription Cancellation Process Take?

Cancellation times vary by location and method used. If you cancel in person, your request is often processed right away. For email or contact form submissions, allow one to three business days for a reply and confirmation.

Refunds, if applicable, may take five to ten business days to reflect on your bank or credit card statement. Processing may be longer if a third-party payment processor is involved. Always check your confirmation email and save it for reference.

Delays are rare, but if you haven’t heard back after a few days, contacting the center directly or visiting in person can speed things up.

About European Wax Center

European Wax Center is a well-known beauty franchise offering professional waxing services across the United States. Founded in 2004, the brand has grown to include hundreds of locations nationwide. Their focus is on comfort, cleanliness, and client confidence. With specially formulated wax and trained estheticians, they provide a consistent and high-quality experience for guests seeking everything from eyebrow shaping to full-body waxing.

The company also offers skincare and aftercare products to help maintain results between visits. European Wax Center emphasizes convenience, offering walk-ins, appointment scheduling, and monthly memberships. Their pass options make regular waxing more affordable and predictable.

What Kind of Subscriptions Does European Wax Center Offer?

European Wax Center offers several recurring and prepaid packages, such as the Unlimited Wax Pass, Prepaid Wax Pass, and the Wax Pass Rewards program. The Unlimited Wax Pass allows unlimited services for a flat rate over a 12-month period, while the Prepaid Wax Pass gives a set number of sessions at a discounted rate.

Guests can choose the body areas they want to include in their pass, with flexibility based on needs and budget. These passes help reduce per-session costs for frequent visitors. Many centers also offer promotional passes around holidays or for new guests.

The Wax Pass Rewards program also helps frequent customers earn points, which can be redeemed toward services or products. Each subscription or pass is managed at the center level but often shares consistent features across franchises.