Cancel Edison International

Table of Contents

• General Information
  
  • Edison International Notice Period & Conditions
    
  • What Information Does Edison International Need?
    
  • What Happens After I Cancel My Edison International Account?
    
  • Can I Also Contact Edison International Directly?
    
  • Can I Revoke My Account Cancellation?
    
  • How Do I Check my Edison International Account?
    
  • How Long Does the Account Cancellation Process Take?
    
• About Edison International
  
  • What Kind of Services Does Edison International Offer?

General Information

Edison International Notice Period & Conditions

To cancel your Edison account, you're encouraged to provide at least one to two business days of advance notice. This ensures enough time for SCE to schedule a final meter read and process account closure smoothly. Some commercial and industrial accounts may require additional lead time due to service scale and billing complexity.

The account must be in your name to initiate a cancellation. If you're acting on someone else’s behalf, you may need to submit documentation showing legal authority. Late notification can result in you being billed for services even after vacating the premises, so it’s best to notify as early as possible.

What Information Does Edison International Need?

When requesting service cancellation, Edison International requires certain account details to authenticate your request. Be ready to provide your full name, service address, and your account number. You'll also need to specify the date when service should end and may be asked to confirm a forwarding address for final billing or refunds.

If you're closing a business account, additional verification may be required, such as tax ID numbers or authorization from a company officer. Always double-check your details to make sure the information matches the records, avoiding delays or failed requests.

What Happens After I Cancel My Edison International Account?

After your cancellation request is received, a technician may be dispatched to complete a final meter read. For digital meters, the reading may be obtained remotely. Once this is done, SCE will generate your final statement, which reflects any charges for electricity usage through the disconnection date.

The final bill is sent to the mailing address on file or the forwarding address provided during cancellation. If there's a deposit on your account, it may be applied to the final balance. Any remaining amount may be refunded by check or direct deposit depending on your billing setup.

Can I Also Contact Edison International Directly?

Yes, contacting Edison directly is a valid way to manage service termination. You can cancel your account through their website by logging into your SCE online account. From there, navigate to “Stop Service” and enter the required details.

If you prefer human assistance, the SCE customer service phone line can help you cancel over the phone. You may also visit a customer service center in person for direct support. All options are equally effective and reliable, so choose the method that best fits your preferences.

Can I Revoke My Account Cancellation?

If you change your mind after initiating cancellation, there may be a short window in which you can reverse it. Contact SCE as soon as possible to check if service disconnection has already been scheduled. If not, your cancellation may be revoked without restarting the entire account setup.

However, if disconnection has occurred, reestablishing service may involve paying a new service establishment fee and completing a start-service application again. It’s always best to make sure your plans are firm before confirming a cancellation request.

How Do I Check my Edison International Account?

Your account details, service status, and billing history are available through the SCE online portal. After logging in, you can view cancellation progress, final billing details, and any refunds issued. If you're not registered online, you can call their support team to get updates over the phone.

Email and paper notifications are also sent to confirm that your account has been scheduled for disconnection or already closed. Keep those for your records in case you need to verify the timing or details later.

How Long Does the Account Cancellation Process Take?

The entire process—from cancellation request to final billing—usually takes between one to five business days, depending on the nature of your account. Residential service disconnections are often faster than business closures, which may require on-site inspections.

Final bills are generated shortly after the last meter read and are typically delivered within one to two weeks. If you haven’t received your closing statement in that time, it’s a good idea to contact SCE to verify whether your request was completed.

About Edison International

Edison International is the parent company of Southern California Edison and Edison Energy. Founded in 1886 and based in Rosemead, California, the company provides reliable electric service to over 15 million people across central, coastal, and Southern California. It manages thousands of miles of transmission lines, power plants, substations, and infrastructure.

The company has a strong focus on renewable energy, grid modernization, and helping customers reduce energy use through technology and education. Edison is committed to compliance, sustainability, and supporting California’s transition to a clean energy future.

What Kind of Services Does Edison International Offer?

Through SCE, Edison International provides electricity distribution and transmission to homes, businesses, and public infrastructure. These services include meter installation, line maintenance, energy delivery, and emergency response.

Edison Energy, a subsidiary, provides energy advisory and procurement services to large enterprises and institutions. These services support businesses in reducing their energy costs, managing emissions, and sourcing power responsibly.

Customers can also enroll in time-of-use plans, electric vehicle rates, solar net metering, and various billing and energy management programs. Whether you’re a homeowner or managing multiple facilities, Edison’s services are designed to scale based on your energy needs.

Southern California Edison also offers tools for understanding energy usage and managing bills more efficiently. Through your online account dashboard, you can monitor your electricity consumption patterns, explore ways to reduce usage, and set alerts to avoid high charges. These resources remain accessible even during the cancellation period, allowing you to manage final usage effectively.

If your account was part of a joint billing arrangement or shared meter situation, it’s essential to coordinate the cancellation with other involved parties. SCE may require each user to individually confirm service closure depending on how the accounts were structured. Landlords, property managers, or commercial tenants often need to provide property access for meter readings or final inspections before full closure.

Service disconnections are not typically done during weekends or holidays unless it's an emergency or a scheduled outage. If your requested end date falls near such times, it's advisable to submit your request early to avoid delays. You may also ask customer support to confirm the date when service will actually be turned off to align with your move-out or turnover schedule.

For solar customers with net energy metering (NEM), the cancellation process may involve finalizing your solar credits and settlements. It’s wise to reach out to SCE’s solar team directly to ensure any outstanding generation credits are handled appropriately. Solar account holders should also verify whether they need to notify any third-party solar leasing companies about the cancellation if applicable.

Electric vehicle (EV) users with specialized rates may want to review if discontinuing service affects any incentive programs or time-of-use billing plans. Contacting support for clarification can prevent the loss of benefits or unexpected reactivation fees if you choose to reconnect in the future.