Cancel DocketBird

Table of Contents

• General Information
  
  • DocketBird Notice Period & Conditions
    
  • What Information Does DocketBird Need?
    
  • What Happens After I Cancel My DocketBird Subscription?
    
  • Can I Also Contact DocketBird Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my DocketBird Subscription?
    
  • How Long Does the Subscription Cancellation Process Take?
    
• About DocketBird
  
  • What Kind of Subscriptions Does DocketBird Offer?

General Information

DocketBird Notice Period & Conditions

There’s no fixed notice period for canceling a DocketBird subscription, but it's ideal to act before the next billing cycle. The service usually operates on a monthly or annual renewal basis. If the cancellation request is received after the billing date, the current cycle will still be active until its end. DocketBird does not typically offer refunds for unused periods, so timing your cancellation can help avoid unnecessary charges. Some users choose to downgrade their plan instead of canceling outright, which is another valid option to consider.

What Information Does DocketBird Need?

To cancel your subscription successfully, DocketBird will need your account email address, full name, and possibly the last four digits of your payment method for verification. If you’re contacting customer support via email or web form, include your request clearly and specify the service you wish to cancel. In cases of written cancellation, you should also mention the date you’d like the termination to take effect and whether you want confirmation sent back by email.

What Happens After I Cancel My DocketBird Subscription?

After submitting your cancellation request, DocketBird will process the account for closure. You’ll retain access to your dashboard until the end of the billing period. Once the period ends, the system automatically revokes access, and your profile will be marked inactive. You won’t be billed for future cycles unless you reactivate. Any saved documents or historical data might remain accessible for a limited time or be removed based on their data retention policy. Always consider downloading important records before canceling your account.

Can I Also Contact DocketBird Directly?

Yes, users can contact DocketBird customer service directly through their website's contact page. The company typically responds promptly via email and may offer to help with any technical difficulties before confirming your cancellation. Calling is not a standard method for account cancellations, as DocketBird is largely operated online. Most support interactions are handled through written channels for record-keeping and efficiency. If you prefer to keep a written trail, email is recommended over a contact form.

Can I Revoke My Subscription Cancellation?

If you’ve already requested a cancellation but changed your mind, contact DocketBird support as soon as possible. If your request hasn’t been processed yet, they may allow you to stop the cancellation. However, once the account has been deactivated and closed, reactivation may require setting up a new account or re-subscribing manually. Whether you can restore prior data depends on how long ago the cancellation was finalized and what retention policies were in place at the time.

How Do I Check my DocketBird Subscription?

You can review your subscription details by logging into your DocketBird account dashboard. From there, navigate to the billing section, where you’ll see your current plan, renewal date, and payment history. This section also lets you update your billing information, download invoices, or change your subscription level. It’s important to review this information before initiating cancellation so you can plan for any final charges or documentation you may want to keep.

How Long Does the Subscription Cancellation Process Take?

Cancellations are usually processed within 24 to 48 hours. However, the timing may vary depending on when the request was submitted and the method used. If you send an email over the weekend or holiday, expect a short delay. Once processed, you’ll receive a confirmation email verifying the termination of your subscription. If you do not receive confirmation, follow up with the support team to avoid unintended renewal.

About DocketBird

DocketBird is a cloud-based platform that delivers court docket updates and PDF case documents straight to a subscriber’s email. The service is designed to simplify legal research and case tracking for attorneys, journalists, researchers, and litigants. It automates PACER access and organizes case information by court, type, and frequency of updates. The intuitive dashboard and document retrieval tools make it a helpful asset for anyone who regularly monitors federal cases.

What Kind of Subscriptions Does DocketBird Offer?

DocketBird offers several subscription levels based on update frequency and document access. Monthly and yearly plans are available, each with varying caps on the number of cases monitored and alerts received. Some plans are geared toward solo practitioners, while others are designed for law firms or institutions requiring broader coverage. A free trial may be offered with limited functionality, allowing new users to explore features before upgrading. The platform’s flexible tiers make it easy for users to select the right service level for their needs.