Cancel DashPass

Table of Contents

• General Information
  
  • DashPass Notice Period & Conditions
    
  • What Information Does DashPass Need?
    
  • What Happens After I Cancel My DashPass Subscription?
    
  • Can I Also Contact DashPass Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my DashPass Subscription?
    
  • How Long Does the Subscription Cancellation Process Take?
    
• About DashPass
  
  • What Kind of Subscriptions Does DashPass Offer?

General Information

DashPass Notice Period & Conditions

DashPass operates on both monthly and annual billing cycles. If you cancel your plan before your next billing date, the service remains active until the end of that period. You won’t be charged again after cancellation, but timing is important. Cancel at least 24 hours before renewal to avoid automatic billing for the next cycle.

If you’re within a free trial, you’ll need to cancel before the trial ends to prevent being charged. DoorDash clearly outlines this in your account dashboard, and you'll receive reminders as your renewal approaches.

What Information Does DashPass Need?

Canceling DashPass through the DoorDash app or website doesn’t require much personal information. You simply log into your account, go to the “Manage DashPass” section, and follow the prompts to cancel. If you’re contacting support instead, they may verify your identity using your email address, recent orders, or linked phone number.

This quick verification process helps protect your account while ensuring that cancellation requests are genuine. Keeping your login credentials up to date is always recommended.

What Happens After I Cancel My DashPass Subscription?

Once you’ve canceled, you’ll see a confirmation message and receive an email outlining when your benefits will end. Access to DashPass perks—like waived delivery fees and reduced service charges—continues through the end of your billing period.

Your DoorDash account stays active, and your past orders, saved addresses, and payment methods remain unchanged. If you decide to resubscribe, your preferences will still be available, making it easy to pick up where you left off.

Can I Also Contact DashPass Directly?

Yes, you can contact DoorDash support if you prefer assistance with cancellation. Through the Help Center in the app or website, you can live chat, email, or submit a ticket. Some users opt for this method if they experience technical issues or don’t see the cancellation option in their account.

Customer service is generally responsive and can help cancel subscriptions, address billing disputes, or walk you through your membership settings. If your subscription is tied to an external platform like Apple or Google, they may refer you to that provider.

Can I Revoke My Subscription Cancellation?

If you cancel DashPass but want to reinstate it before your current cycle ends, you can usually reverse the cancellation through your account settings. Simply navigate back to “Manage DashPass” and reactivate the plan before the cancellation becomes final.

Once the billing period ends and benefits are removed, you’ll need to resubscribe. Reactivating is easy and typically doesn’t require creating a new account. Your preferences and order history are still stored in your profile.

How Do I Check my DashPass Subscription?

To check your current plan, billing details, or renewal date, log into the DoorDash app or website and visit your account settings. From there, click on “DashPass” to view your subscription status, payment method, and active perks.

This section is also where you can manage upgrades, cancel the plan, or view your billing history. Staying informed helps you make better decisions about whether to continue, pause, or cancel your plan.

How Long Does the Subscription Cancellation Process Take?

Cancellation is typically immediate when done through your account settings. Once you confirm the cancellation, your plan is marked as inactive at the end of the billing period. A confirmation email is usually sent right away.

If you choose to cancel through customer support, it may take 1–2 business days to process. Always save your cancellation email as proof, especially if your next billing date is close.

About DashPass

DashPass is a paid subscription service from DoorDash designed to help customers save on delivery fees and service charges. Subscribers receive $0 delivery fees on eligible orders over a certain minimum, along with access to exclusive promotions and priority customer service.

The plan is useful for individuals and families who frequently order meals or groceries. DashPass works across hundreds of participating restaurants, convenience stores, and supermarkets, making it a popular choice for those who rely on delivery services regularly.

What Kind of Subscriptions Does DashPass Offer?

DashPass offers flexible subscription models to suit different users. Monthly plans renew every 30 days, while annual plans offer a lower monthly rate when paid upfront. New users often receive a free trial period, during which they can cancel anytime without being charged.

Promotions for students and Chase credit cardholders provide extended trial periods or discounted pricing. These offers are activated through specific portals and are subject to availability and eligibility.