Cancel CubeSmart

Table of Contents

• General Information
  
  • CubeSmart Notice Period & Conditions
    
  • What Information Does CubeSmart Need?
    
  • What Happens After I Cancel My CubeSmart Service?
    
  • Can I Also Contact CubeSmart Directly?
    
  • Can I Revoke My Service Cancellation?
    
  • How Do I Check my CubeSmart Service?
    
  • How Long Does the Service Cancellation Process Take?
    
• About CubeSmart
  
  • What Kind of Services Does CubeSmart Offer?
    
• Additional Tips After Cancellation

General Information

CubeSmart Notice Period & Conditions

CubeSmart operates on a month-to-month rental agreement, which gives customers the flexibility to cancel anytime. There are no long-term commitments. However, CubeSmart generally requires that you give notice before vacating your unit. Most locations ask for at least seven days' notice before your intended move-out date. It's best to check with your local facility for specific requirements.

You must also ensure your account is current with no outstanding balance. If your payment is due before your scheduled move-out, make sure to pay it on time or coordinate the timing of your cancellation to avoid late fees. CubeSmart does not prorate rent for unused days, so if you move out in the middle of your billing cycle, you will be charged for the entire month.

What Information Does CubeSmart Need?

To cancel your storage unit, you’ll typically need your unit number, the name on the account, and your photo ID. Some locations may also request your lease agreement or a recent bill for verification. If you're closing your account by phone or email, make sure to provide enough identifying details to confirm your identity.

Before you cancel, it helps to log into your CubeSmart online account. From there, you can review your lease terms, billing schedule, and payment status. Online tools allow you to update information, send a cancellation request, or contact the facility manager directly.

What Happens After I Cancel My CubeSmart Service?

Once you've notified CubeSmart of your intent to vacate, you are expected to remove all items from the unit by the scheduled date. After clearing your belongings, sweep the unit and leave it clean. You must remove your lock from the door as well. Leaving your lock in place may delay processing your move-out and could result in further charges.

After you vacate and the unit is inspected, the manager will confirm your cancellation. If you've paid your rent in full and followed all policies, your account will be closed without further obligations. It's always a good idea to ask for a confirmation email or receipt stating that your account is officially canceled.

Can I Also Contact CubeSmart Directly?

Yes, you can cancel your CubeSmart storage service by contacting your facility manager directly. You can call the location, visit in person, or submit a move-out notice through your online account. The company encourages direct communication with the storage facility you use, as each location may have slightly different rules or expectations.

Some customers prefer visiting the office to complete the process in person, especially if they are returning keys or need a final walkthrough. Phone calls are a convenient way to give notice in advance, while email or the online portal works well for written documentation.

Can I Revoke My Service Cancellation?

If you change your mind after submitting a move-out notice, you may be able to continue using your unit if it hasn’t been reassigned. Contact the storage facility as soon as possible to ask if you can keep your rental active. As long as your unit is still available and your account is current, you may be allowed to retract your cancellation.

However, if you wait too long or if the unit has already been booked by another customer, you may need to sign a new rental agreement or choose a different unit. CubeSmart's flexibility depends on location availability and timing, so prompt communication is key.

How Do I Check my CubeSmart Service?

Log into your online account using CubeSmart’s website or mobile app to check your rental details. You’ll find your unit number, billing history, upcoming due dates, and lease documents in your dashboard. This is the easiest way to confirm that your cancellation was processed and your account is closed.

If you're unsure about your move-out status, contact your facility manager to confirm. They can provide information about whether the unit has been inspected, whether any fees are pending, or whether additional steps are required from your end.

How Long Does the Service Cancellation Process Take?

CubeSmart’s cancellation process is generally fast. Once you submit your move-out notice and vacate the unit, the facility manager inspects it to ensure it’s empty and clean. The account is closed after verification, usually within a day or two. Some facilities offer instant updates if you check out in person or notify them the same day you vacate.

For online cancellations, allow at least 24 hours for your request to be reviewed and processed. If your billing cycle is nearing, it's better to schedule move-out before the next payment is due to avoid unnecessary charges.

About CubeSmart

CubeSmart is a leading self-storage company in the United States, known for its clean facilities and wide range of unit sizes. They offer storage solutions for personal, business, vehicle, and climate-controlled needs. With locations in urban, suburban, and rural areas, CubeSmart serves customers looking for short-term or long-term storage with no binding contracts.

The company emphasizes security, accessibility, and convenience. Facilities typically include gated access, surveillance cameras, climate control, and flexible hours. Customers can reserve units, pay rent, or manage accounts entirely online. This level of digital convenience makes CubeSmart a preferred choice for renters who value flexibility and control.

What Kind of Services Does CubeSmart Offer?

CubeSmart offers various types of storage services including personal storage, vehicle storage, business storage, and climate-controlled units. Personal storage is ideal for individuals in transition—whether moving, remodeling, or decluttering. Vehicle storage includes options for cars, boats, and RVs, with indoor and outdoor parking available at many locations.

Business storage options support small business owners who need a secure place for inventory, documents, or equipment. Climate-controlled storage is great for sensitive items like electronics, antiques, or artwork. All storage types are available on a monthly rental basis, allowing users to rent only for as long as needed.

Additional Tips After Cancellation

If you rented moving supplies or purchased packing materials from CubeSmart, those do not need to be returned. Items like boxes, tape, or bubble wrap are typically non-refundable after use or if packaging is opened. However, if you have unused, unopened items, check with your local facility—they may accept returns or offer credits depending on store policy.

If you used insurance through CubeSmart, canceling your storage rental will automatically discontinue coverage after your move-out date. If you opted for third-party insurance, consider contacting the provider directly to ensure they’re notified of the end of your lease.

After canceling, it’s helpful to keep your final payment confirmation and cancellation receipt for your records. This documentation can serve as proof of cancellation in case of any follow-up questions or system errors later on.

Some customers return to CubeSmart after a few months, especially during a home transition or seasonal need. Your online profile remains active, allowing for quicker reservations in the future. You may even receive promotional emails offering discounts on future rentals.

For added peace of mind, you can contact customer service after your scheduled move-out to confirm everything is finalized. They can verify that your unit is marked as vacated and that no further charges will appear on your account.

Taking a few extra steps before and after canceling helps ensure a clean break. Whether you're relocating or simply reducing storage space, CubeSmart makes it easy to close your account without hassle.