Cancel Creative Bug

Table of Contents

• General Information
  
  • Creative Bug Notice Period & Conditions
    
  • What Information Does Creative Bug Need?
    
  • What Happens After I Cancel My Creative Bug Subscription?
    
  • Can I Also Contact Creative Bug Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my Creative Bug Subscription?
    
• About Creative Bug
  
  • What Kind of Subscriptions Does Creative Bug Offer? 

General Information

Creative Bug Notice Period & Conditions

Creativebug subscriptions are billed on a monthly or yearly basis. When you subscribe, your membership renews automatically at the end of each billing period. If you no longer wish to continue your subscription, you’ll need to cancel it before your next renewal date to avoid being charged.

There is no penalty for canceling, and no required notice period beyond the end of the current billing cycle. If you cancel midway through your plan, your access continues until the end of the paid term. This is true for both monthly and annual subscribers.

If you are using a free trial, cancellation must be completed before the trial ends. Once the trial converts to a paid plan, charges will be applied based on the plan selected during sign-up. Refunds are not typically issued for any remaining time once a billing period begins.

Some users may access Creativebug through partnerships, such as public library systems. These accounts may have their own cancellation guidelines depending on the library's agreement with Creativebug.

What Information Does Creative Bug Need?

To cancel your subscription, you’ll need access to the email address used when you created your Creativebug account. The simplest method is logging into your account through a web browser, then navigating to your "My Account" or "Membership" page.

If you reach out to customer support for cancellation, be ready to provide:

• Your full name and registered email address
• The type of plan you are enrolled in (monthly or annual)
• Any recent billing information for verification, if asked

You may also be asked to confirm whether you’re canceling completely or just pausing access. This helps support agents understand your intentions and provide options, especially if you’re still within a trial period or near renewal.

If your subscription was set up through an app store (like Apple or Google Play), the cancellation must be processed through the app store’s account settings, not directly through the Creativebug website.

What Happens After I Cancel My Creative Bug Subscription?

When you cancel your Creativebug subscription, access to premium content continues until the end of your current billing cycle. During this time, you can still watch videos, download materials, and save class progress.

After the billing term ends, your account converts to a free account. You can still log in and access basic features, but premium content—such as exclusive classes, downloadable patterns, and new releases—will no longer be available.

Your account information, preferences, and learning history are retained unless you delete the account entirely. This means that if you reactivate later, you can continue from where you left off.

If your subscription was part of a library partnership, your access may remain active through the library membership instead of reverting to a free account. Check with your local library or Creativebug support for more details on those arrangements.

Can I Also Contact Creative Bug Directly?

Yes, you can contact Creativebug customer support directly if you need help canceling your subscription or have questions about your account. The most common method is through the contact form available on their website. You can describe your issue and request cancellation assistance.

Creativebug also provides support via email. Their support team typically replies within one to two business days. If you're unable to access your account or email inbox, providing billing information or the last four digits of your card may help them locate your subscription.

Phone support is not typically available, but the Creativebug Help Center includes many answers to common questions. You can find information about billing, content access, and account management there.

Always ensure you receive a confirmation email after canceling. If you don’t see it, check your spam or promotions folder.

Can I Revoke My Subscription Cancellation?

If you cancel your Creativebug subscription but change your mind, you can usually reactivate it before the end of your billing period. Simply log into your account, visit the subscription settings, and resume the membership.

If the subscription has already ended, you can still log in and resubscribe anytime. Your account history, including saved classes and viewing progress, should still be intact if you used the same login credentials.

There is no fee for resubscribing, and new billing will begin from the day you restart your membership. If you qualified for a past discount or trial, those offers may no longer be available upon reactivation.

Creativebug does not guarantee restoration of any content downloaded during a paid period if your account has been inactive for a long time, so saving project patterns or class notes before canceling is a good idea.

How Do I Check my Creative Bug Subscription?

To check the status of your Creativebug subscription, log into your account on the Creativebug website and go to the “My Account” section. There, you’ll find:

• Your current membership type (monthly, annual, library access)
• Renewal date or expiration date
• Billing history and payment method
• A list of saved classes and downloads

You can also see your learning activity and update personal preferences from this section. If your subscription is managed through a third-party provider or app store, you may need to check those platforms for full billing information.

Keeping an eye on your renewal date helps avoid accidental charges or missed content access. It's also helpful to set reminders if you’re using a free trial and plan to cancel before it converts into a paid subscription.

About Creative Bug

Creativebug is a streaming platform for creative education, offering hundreds of video tutorials for a wide range of crafts and art projects. From sewing and knitting to drawing and home décor, the platform caters to beginners and experienced creators alike.

Founded to make creativity accessible, Creativebug features classes from expert instructors and renowned artists. Users can watch classes on-demand, save their favorites, download materials, and take part in creative challenges.

The platform is designed to inspire ongoing creativity, with new classes added regularly. Members can learn at their own pace and revisit lessons whenever they want. Creativebug is part of JOANN Stores, which gives it access to a wide community of makers and craft supply partnerships.

The service is accessible on web browsers, mobile devices, and smart TVs. Library partnerships across the U.S. also allow many users to access content for free using a valid library card.

What Kind of Subscriptions Does Creative Bug Offer? 

Creativebug offers a few different membership types depending on how users sign up. The most common plan is the monthly subscription, which gives access to all video classes and downloadable materials for a flat monthly fee.

They also offer an annual subscription, which is a discounted version of the monthly plan for those who prefer year-round access. This plan includes all the same features and is billed once per year.

Some users access Creativebug through public library partnerships. These accounts are free for the user and allow unlimited viewing as long as the library maintains its agreement. These memberships cannot be upgraded to paid plans from within the library access portal.

Occasionally, Creativebug runs promotional campaigns offering free trials or limited-time access for new users. These require cancellation before the trial ends to avoid conversion into a paid plan.

Each paid plan includes full access to the Creativebug class library, downloadable patterns and recipes, and new weekly content. Users can also track their progress, save favorite classes, and join themed challenges or skill series.