Cancel Coursera

Table of Contents

• General Information
  
  • Coursera Notice Period & Conditions
    
  • What Information Does Coursera Need?
    
  • What Happens After I Cancel My Coursera Subscription?
    
  • Can I Also Contact Coursera Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my Coursera Subscription?
    
• About Coursera
  
  • What Kind of Subscriptions Does Coursera Offer?

General Information

Coursera Notice Period & Conditions

Coursera offers several different access models, including monthly subscriptions, annual Coursera Plus, and one-time course purchases. The cancellation process and policies may differ slightly depending on the plan you selected at checkout.

If you cancel a monthly plan, the subscription remains active until the end of the billing cycle. There are no partial refunds for unused time. For Coursera Plus, both monthly and annual plans operate under similar terms—cancel anytime, and the subscription will terminate at the next renewal date.

Users who signed up under a 7-day free trial must cancel before the trial ends to avoid being charged. Once the first billing cycle starts, you'll continue to be billed unless you cancel. If your subscription came as part of a university or employer-sponsored program, the cancellation rules might be defined by that partner.

What Information Does Coursera Need?

When managing your Coursera subscription, having the right account information on hand can make things easier. Typically, Coursera needs:

• Your registered email address
• The name of the course, specialization, or certificate
• Payment details like the last 4 digits of your card
• If applicable, the invoice ID from your billing receipt

If you're requesting help from Coursera support, you might be asked to verify your identity or provide login confirmation. Always ensure you're using the official Coursera support portal to avoid phishing attempts.

What Happens After I Cancel My Coursera Subscription?

Once you complete the cancellation, Coursera allows you to continue using your subscription benefits until the billing period ends. This means you can access graded content, download certificates, and finish any remaining assignments.

However, once the subscription expires, you’ll only retain access to limited free features, such as video lectures or course materials (if auditing). Features like quizzes, peer-graded assignments, and certificates will no longer be available. If you re-subscribe later, you can resume where you left off in most cases.

For users who paid a one-time fee for individual courses, access is often lifetime unless the course is discontinued or changed by the instructor.

Can I Also Contact Coursera Directly?

Yes, Coursera offers direct support via its online Help Center. After logging into your account, you'll find the “Chat” or “Submit Request” option. These tools connect you to customer support representatives who can guide you through cancellation steps or help resolve billing disputes.

Coursera does not offer phone-based customer service. All queries must be submitted through the website interface, which helps ensure documentation and faster response times.

Can I Revoke My Subscription Cancellation?

In most cases, yes. If you cancel but change your mind before the end of your billing cycle, simply return to your account dashboard and resume the subscription. The reactivation process is quick, and all your course progress remains intact.

For Coursera Plus Annual users, the reactivation will restore access to any previously unlocked content. If your trial period was canceled, however, you may not be able to restart it unless another promotional offer is available to your account.

Just remember, if your subscription has already expired and you re-subscribe later, your billing date will reset to the new subscription start date.

How Do I Check my Coursera Subscription?

To view or manage your Coursera subscription, head to the "My Purchases" or "My Subscriptions" page within your account settings. This section displays the status of all your active and past plans, billing dates, and renewal preferences.

If you’re subscribed to multiple plans (such as a specialization and Coursera Plus), they will appear separately. You can also review your payment methods, apply promo codes, or cancel active subscriptions from the same interface.

It’s a good habit to check this area at least once a month, especially if you’ve recently enrolled in multiple courses or received trial access.

About Coursera

Coursera is a global e-learning platform founded in 2012 by Andrew Ng and Daphne Koller of Stanford University. With partnerships across more than 275 universities and companies, Coursera offers flexible, affordable online education to millions of learners.

Whether you're looking to explore a hobby, improve your job prospects, or complete an accredited degree, Coursera has thousands of courses across categories like data science, computer programming, business strategy, mental health, and more. Many of its courses are taught by professors from top institutions including Yale, Stanford, and Google.

What Kind of Subscriptions Does Coursera Offer?

Coursera offers a few flexible subscription options to suit different types of learners:

• Coursera Plus (Monthly or Annual): Gives unlimited access to 7,000+ courses, certificates, and professional programs. Ideal for frequent learners or professionals seeking skill development.
• Specialization Subscriptions: These are course bundles designed to build expertise in a topic. They follow a monthly billing format and can be completed at your own pace.
• Professional Certificate Programs: Coursera partners with Google, IBM, Meta, and others to offer job-ready certification paths. These are also billed monthly.
• Guided Projects: Short, hands-on assignments you can complete in under two hours. These don’t require ongoing subscriptions and are typically low-cost
• University Degree Programs: Online bachelor’s and master’s programs with academic calendars. Tuition fees vary and enrollment follows a formal application process.

Users can also audit many courses for free, although this excludes features like graded assignments and certificates.