Cancel CaptainU
Do you want to cancel your CaptainU subscription? You can choose to cancel your subscription with CaptainU via Unsubby's cancellation letter for $21.95. Fill in your details using the form below and your cancellation letter will be sent immediately.
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How to Cancel CaptainU
Looking to cancel your CaptainU subscription? Whether your recruiting journey has changed or you no longer need the platform, it’s essential to understand the correct steps to cancel and avoid further billing. CaptainU provides athletes and coaches with helpful recruiting tools, and when it's time to move on, knowing how to properly cancel ensures a smooth process.
Why Choose Unsubby?
Unsubby can help you cancel your subscription by sending a formal cancellation letter on your behalf. You'll receive confirmation once it's sent, and you can track your request. Many companies offer various cancellation methods. Unsubby is one of the available options, and we are happy to help. Not satisfied with our service? We will give you a full refund.
Cancel via Unsubby.com
If you prefer to use our service, we’ll send the cancellation letter to CaptainU on your behalf. Simply fill out the form, and we’ll take care of the rest. Processing times depend on the company. While we send the letter as quickly as possible, it may take several days to process the request.
About Us
Unsubby provides cancellation letters to help users end subscriptions, memberships, and contracts. You can download the letter for free or have us send it for you, making the process more convenient.
Our Advantages
✔ No need to draft a letter
✔ Confirmation when the letter is sent
✔ Track your letter
✔ 100% Refund policy
Disclaimer
Unsubby is not affiliated with any of the companies listed on our platform and does not influence their cancellation procedures. You can also cancel directly with the company through their available cancellation options.
Table of Contents
General Information
CaptainU Notice Period & Conditions
CaptainU subscriptions are offered on a monthly or annual basis. If you’re subscribed to a monthly plan, it is important to cancel before the next billing cycle to avoid being charged. For annual plans, cancellations prevent future renewals but do not offer refunds for unused time unless required by law. Users are encouraged to check their individual agreement for specific terms. CaptainU may offer trial periods or introductory pricing which automatically renews unless canceled in advance.
What Information Does CaptainU Need?
To cancel your subscription, CaptainU will ask you to log in with your account credentials. This includes your email address and password used during signup. If you’re contacting their support team, include your full name, email address, and any relevant user ID or plan type. Including these details speeds up the cancellation process and ensures the account is located accurately.
What Happens After I Cancel My CaptainU Subscription?
After submitting your cancellation, you should receive a confirmation email indicating the cancellation was successful. Your access typically continues through the end of your current billing cycle. If you cancel an annual plan, services remain available until the term ends. You will not be billed again once the cancellation is confirmed, and all data linked to your recruiting profile remains accessible until the account is deactivated.
Can I Also Contact CaptainU Directly?
Yes, you can contact CaptainU support via email through their website’s contact form. Some users may also reach out through in-app support or help sections. Their response times typically fall within one to two business days. If you have a premium account, you may receive prioritized support or faster assistance. Always keep a record of your communication for reference.
Can I Revoke My Subscription Cancellation?
If you change your mind before the cancellation takes effect, you can log back into your CaptainU account and reactivate your plan. Depending on your billing cycle, this may preserve your current pricing and data. If the subscription period has already ended, you may need to sign up again. It’s best to contact support if you're unsure whether the cancellation has already taken effect.
How Do I Check my CaptainU Subscription?
To check your subscription status, log into your CaptainU dashboard and click on the “Billing” or “Account” section. There you’ll find your current plan details, renewal dates, and payment method. You can also see your history of payments and any upcoming charges. This section lets you update payment information and download receipts for your records.
About CaptainU
CaptainU is a recruiting platform designed to connect student-athletes with college coaches. It offers tools for profile building, communication, and recruitment tracking. Athletes can showcase their achievements, share highlights, and receive personalized recommendations for schools. Coaches use the platform to discover talent, monitor athlete profiles, and engage with potential recruits. CaptainU serves both athletes and athletic programs across multiple sports.
What Kind of Subscriptions Does CaptainU Offer?
CaptainU provides different subscription levels based on features and access. Athletes can choose between free basic accounts and premium plans with enhanced tools, such as access to messaging, profile analytics, and priority placement. Coaches can also subscribe to premium access plans that include advanced search tools and communication features. Subscriptions are billed monthly or annually and may include a free trial period.
Table of Contents
General Information
CaptainU Notice Period & Conditions
CaptainU subscriptions are offered on a monthly or annual basis. If you’re subscribed to a monthly plan, it is important to cancel before the next billing cycle to avoid being charged. For annual plans, cancellations prevent future renewals but do not offer refunds for unused time unless required by law. Users are encouraged to check their individual agreement for specific terms. CaptainU may offer trial periods or introductory pricing which automatically renews unless canceled in advance.
What Information Does CaptainU Need?
To cancel your subscription, CaptainU will ask you to log in with your account credentials. This includes your email address and password used during signup. If you’re contacting their support team, include your full name, email address, and any relevant user ID or plan type. Including these details speeds up the cancellation process and ensures the account is located accurately.
What Happens After I Cancel My CaptainU Subscription?
After submitting your cancellation, you should receive a confirmation email indicating the cancellation was successful. Your access typically continues through the end of your current billing cycle. If you cancel an annual plan, services remain available until the term ends. You will not be billed again once the cancellation is confirmed, and all data linked to your recruiting profile remains accessible until the account is deactivated.
Can I Also Contact CaptainU Directly?
Yes, you can contact CaptainU support via email through their website’s contact form. Some users may also reach out through in-app support or help sections. Their response times typically fall within one to two business days. If you have a premium account, you may receive prioritized support or faster assistance. Always keep a record of your communication for reference.
Can I Revoke My Subscription Cancellation?
If you change your mind before the cancellation takes effect, you can log back into your CaptainU account and reactivate your plan. Depending on your billing cycle, this may preserve your current pricing and data. If the subscription period has already ended, you may need to sign up again. It’s best to contact support if you're unsure whether the cancellation has already taken effect.
How Do I Check my CaptainU Subscription?
To check your subscription status, log into your CaptainU dashboard and click on the “Billing” or “Account” section. There you’ll find your current plan details, renewal dates, and payment method. You can also see your history of payments and any upcoming charges. This section lets you update payment information and download receipts for your records.
About CaptainU
CaptainU is a recruiting platform designed to connect student-athletes with college coaches. It offers tools for profile building, communication, and recruitment tracking. Athletes can showcase their achievements, share highlights, and receive personalized recommendations for schools. Coaches use the platform to discover talent, monitor athlete profiles, and engage with potential recruits. CaptainU serves both athletes and athletic programs across multiple sports.
What Kind of Subscriptions Does CaptainU Offer?
CaptainU provides different subscription levels based on features and access. Athletes can choose between free basic accounts and premium plans with enhanced tools, such as access to messaging, profile analytics, and priority placement. Coaches can also subscribe to premium access plans that include advanced search tools and communication features. Subscriptions are billed monthly or annually and may include a free trial period.
People Also Ask
You can cancel your CaptainU subscription by logging into your account and navigating to the Billing section. There, you’ll find the cancellation option. Confirm the cancellation and save the email confirmation for your records.
You may be receiving emails from CaptainU if you or someone used your email address to create an account. These emails usually include recruiting tips, profile activity, or promotional updates. You can unsubscribe or manage preferences through your account settings or the link provided in the email footer.
Pricing varies depending on the plan and duration. Basic accounts are free, while premium subscriptions for athletes may range from $19.99 to $39.99 per month. Annual plans offer discounted pricing. Coaches' premium tools may have different rates based on team size and access level.
Athletes Go Live is a separate service from CaptainU. To cancel an Athletes Go Live subscription, visit their website or app, log into your account, and navigate to subscription settings. Follow the prompts to end your subscription and confirm the cancellation via email.
CaptainU does not offer an official pause option for subscriptions. However, users on a month-to-month plan can cancel and then re-subscribe at any time. If you're taking a temporary break from recruitment activity, consider removing payment information or switching to a free basic plan to avoid being charged.
Refunds are not commonly issued once a billing cycle has begun, especially for monthly subscribers. If you believe you were charged in error or have a technical issue, reach out to support with proof of payment and cancellation request.
Yes, many users choose to downgrade from a paid plan to a basic free account instead of cancelling altogether. This allows continued access to your profile and limited features while avoiding future charges.
When you cancel your CaptainU subscription, your account and recruiting profile remain on the platform unless you manually delete it. This allows you to return and resume activity without rebuilding your profile.
To prevent auto-renewal, cancel your subscription before your next billing cycle begins. You can find your renewal date in the Billing section of your account. Cancel at least two days prior to avoid processing delays.
If you joined CaptainU under a promotional offer, the discounted rate typically applies for the first billing period. After that, standard rates resume unless you cancel. Always review the offer terms before subscribing.
For younger athletes, parents or guardians often manage the subscription and account settings. CaptainU supports this arrangement and encourages transparency between student-athletes and families.
When you cancel a premium plan, your profile may lose features like enhanced visibility or messaging tools. However, your base profile still remains visible to coaches unless manually hidden.
About Us
Unsubby provides cancellation letters to help users end subscriptions, memberships, and contracts. You can download the letter for free or have us send it for you, making the process more convenient.
Our Advantages
✔ No need to draft a letter
✔ Confirmation when the letter is sent
✔ Track your letter
✔ 100% Refund policy
Disclaimer
Unsubby is not affiliated with any of the companies listed on our platform and does not influence their cancellation procedures. You can also cancel directly with the company through their available cancellation options.
Cancel via Unsubby.com
If you prefer to use our service, we’ll send the cancellation letter to CaptainU on your behalf. Simply fill out the form, and we’ll take care of the rest. Processing times depend on the company. While we send the letter as quickly as possible, it may take several days to process the request.
