Cancel Calendly

Calendly does not currently support a pause feature for subscriptions. If you're not planning to use it for a while, you can cancel your paid plan and revert to the free version. Your settings and data remain intact, so reactivation later is quick. This approach works well for temporary breaks.

If you are the admin of a team or enterprise plan, you must cancel from the admin dashboard. Cancelling only your own user plan won’t stop billing for the team. Remove users first if needed, then downgrade or cancel the main subscription. Always ensure your payment method and team access are updated accordingly.

Calendly is usually subscribed directly via the website, but if you signed up through a mobile app store, the cancellation must happen there. Open your app store account settings and manage subscriptions from that panel. Cancelling there ensures the billing stops and your access is adjusted by the end of your billing cycle.

No, your Calendly links remain functional after cancellation, but only with the features available under the free plan. Any premium functionality tied to those links, like custom branding or payment collection, will be disabled. You can still use basic scheduling as long as your account remains active.

Yes, Calendly allows users to export scheduled meetings and analytics before downgrading or canceling. Visit your account dashboard and access your data reports or integrations. Export your needed information in advance to avoid disruption. This is especially useful for team reporting and CRM syncs.

Calendly does not automatically issue refunds for unused time on monthly or annual subscriptions. However, if you experience billing errors or have a special situation, you can contact support to request a refund. Decisions are made case by case and depend on the time of cancellation and reason provided.

When you cancel a paid plan, your connected calendars remain linked unless you manually disconnect them. Even on the free plan, Calendly continues to sync your availability across integrated calendars. However, some advanced calendar settings may no longer function after downgrade. You can manage connections anytime through the integrations tab.

Yes, you can remove team members through the admin dashboard. This is helpful if you want to reduce team size but continue the subscription. Once users are removed, their access is revoked, and billing reflects the updated seat count from the next cycle. Always confirm changes before your renewal date.

The cancellation confirmation will be sent to the email address registered as the primary admin or account holder. If you manage multiple users, only the primary billing contact will receive the confirmation. Be sure this email is current and monitored to avoid missing important updates.

If you cancel after your renewal date, your subscription will remain active until the end of the new billing cycle. Calendly doesn’t provide partial refunds for late cancellations. Plan ahead and cancel at least 24–48 hours before renewal to avoid charges. You’ll still have access for the full paid period even after submitting a cancellation request.

Yes. Cancelling stops billing and ends premium access, while downgrading moves your account to a lower-tier plan. Downgrading is ideal if you still need Calendly but don’t require full functionality. Both actions are available under Billing settings, and either option can be reversed later by upgrading again.

No, historical data remains available in your account after cancellation. You can still view past meeting activity, user interactions, and analytics. Some features may be restricted to premium plans, but your core account data will stay intact. It’s a good idea to export reports before changing plans if you rely on detailed analytics.

Log into your account, go to the Billing section, and choose “Cancel Subscription.” Follow the instructions to confirm the process.

Canceling the subscription before your billing date stops future payments. Payments already processed are not refunded unless under special review.

To delete your entire account, go to Account Settings and scroll down to the “Delete Account” section. This is different from canceling a subscription and is permanent.

Calendly’s cancellation and refund policy can be found in their Help Center under the Billing & Subscription FAQ section. Review the terms before making changes.