Cancel Birchbox

Table of Contents

• General Information
  
  • Birchbox Notice Period & Conditions
    
  • What Information Does Birchbox Need?
    
  • What Happens After I Cancel My Birchbox Subscription?
    
  • Can I Also Contact Birchbox Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my Birchbox Subscription?
    
• About Birchbox
  
  • What Kind of Subscriptions Does Birchbox Offer?
    
  • Additional Notes on Shipping Preferences and Box Customization

General Information

Birchbox Notice Period & Conditions

Birchbox offers monthly and annual subscription plans. If you're subscribed to a monthly plan, cancellation takes effect before the next billing date. Monthly subscribers should cancel at least 24 hours prior to the renewal date to avoid being charged for the next box.

For annual plans, cancellation prevents renewal but does not refund the remaining months. You’ll continue receiving monthly boxes until the term ends. Billing is processed upfront for annual plans, and those are non-refundable once the subscription has begun unless a rare exception is made under Birchbox's terms of service.

What Information Does Birchbox Need?

To cancel your subscription, you’ll need to log into your account using the email associated with the subscription. Once logged in, go to your Account Settings and select the “Cancel Subscription” option. A few confirmation steps may be required, which verify your choice and prevent accidental cancellations.

If you choose to contact customer service for assistance, include your full name, registered email address, and any recent order number. Providing this information helps the support team locate your account and process the request quickly. For account security, some requests may require additional verification.

What Happens After I Cancel My Birchbox Subscription?

When you cancel your subscription, you’ll retain access to your Birchbox account and any points or rewards associated with your profile. Monthly subscribers won’t be billed moving forward, while annual subscribers will continue to receive boxes through the paid term.

Boxes that have already been processed cannot be canceled retroactively. If a box is in transit or about to be shipped, that month’s box will still arrive. You’ll still be able to use your account to shop the Birchbox store, redeem rewards, and access previous box histories even after cancellation.

Can I Also Contact Birchbox Directly?

Yes, Birchbox customer support is available through their official website. Users can fill out a contact form or send a direct email to their help desk. Most inquiries receive a response within two business days. If you're not able to cancel via the website due to technical issues or an account concern, reaching out to customer support is a good alternative.

The support team can assist with cancellations, refunds (when applicable), billing adjustments, and product questions. Be sure to have your account details handy when contacting them to reduce delays and speed up resolution time.

Can I Revoke My Subscription Cancellation?

If you change your mind after canceling your subscription, you can easily reactivate your Birchbox plan. Simply log back into your account, return to the subscription section, and select the option to resubscribe. Your previous preferences and box history are usually retained unless a significant amount of time has passed since cancellation.

In some cases, promotional pricing or gift offers may no longer be available after cancellation. If you're unsure whether your discount still applies, contact Birchbox support before resubscribing. New billing begins from the reactivation date, and your next box will be scheduled accordingly.

How Do I Check my Birchbox Subscription?

To view your subscription details, log into your account and go to the “Subscriptions” or “My Account” page. There you’ll find your plan type, renewal date, shipping frequency, and billing information. You can also track orders, see upcoming shipments, and manage address changes.

This section allows you to make changes such as updating payment methods, skipping a month (if allowed), or adjusting preferences for product types. Reviewing this area regularly ensures your account settings are current and prevents missed updates or shipment issues.

About Birchbox

Birchbox launched in 2010 as one of the first beauty subscription services and has grown to become a household name in personal care. The company partners with both mainstream and niche beauty brands to deliver samples and full-size items in themed monthly boxes. Each delivery is curated based on customer profiles, preferences, and current beauty trends.

Birchbox also operates an online store where users can purchase products featured in their boxes. Subscribers earn loyalty points for purchases and reviews, which can be redeemed for discounts. The brand has expanded over the years to include men’s grooming and limited-edition collections, maintaining its position as a trusted discovery platform for beauty lovers.

What Kind of Subscriptions Does Birchbox Offer?

Birchbox provides flexible options including month-to-month and 12-month prepaid subscriptions. The monthly plan renews automatically each month, while the annual subscription is paid upfront and provides boxes over a full year. Both options include curated beauty or grooming products, often totaling a higher value than the subscription cost.

Users can customize their preferences to receive makeup, skincare, haircare, or body care items that best match their routine. Subscribers can also gift subscriptions, join loyalty programs, and receive special perks such as early access to exclusive boxes. The system is designed for ease of use and personalization while maintaining affordability.

Additional Notes on Shipping Preferences and Box Customization

Birchbox allows users to personalize their experience through a simple beauty profile that includes questions about skin type, hair concerns, and style preferences. These responses help Birchbox select products more aligned with your beauty goals, making each monthly delivery feel curated just for you.

If your preferences change over time, such as switching from skincare-focused boxes to more haircare products, you can easily update your profile in your account settings. These adjustments apply to future boxes, typically starting with the next billing cycle.

Subscribers can also choose to select one item in their upcoming box through sample choice, which is occasionally offered for monthly plans. Birchbox notifies users via email when these options are available. Making a selection ensures you receive a product you’re excited to try.

If you're traveling or want to skip a month, Birchbox may allow you to pause a single shipment without canceling the entire plan. This feature is available through account settings and is especially useful for those managing schedules or product usage more closely.