Cancel BGE

Table of Contents

• General Information
  
  • BGE Notice Period & Conditions
    
  • What Information Does BGE Need?
    
  • What Happens After I Cancel My BGE Membership?
    
  • Can I Also Contact BGE Directly?
    
  • Can I Revoke My Membership Cancellation?
    
  • How Do I Check my BGE Membership?
    
• About BGE
  
  • What Kind of Memberships Does BGE Offer?
    
  • Additional Notes on Final Billing and Deposits
    
  • Energy Assistance Program Transition

General Information

BGE Notice Period & Conditions

To cancel BGE services, it's recommended that customers notify the company at least one to two business days in advance of the desired stop-service date. This lead time helps ensure accurate meter readings, final billing, and proper coordination with any property transfers or tenant handovers.

There is no contract termination fee for standard residential customers, but if you’re under a special rate plan or agreement, you may want to check the terms for any specific conditions. Service can be discontinued temporarily or permanently depending on your circumstances. For instance, you may request a disconnection due to renovation, vacancy, or relocation to another state.

What Information Does BGE Need?

To cancel your BGE utility account, you’ll need to provide certain details to help verify your identity and ensure accurate processing. This usually includes your full name, service address, account number, phone number, and the desired date for service termination.

You may also be asked to confirm whether you are the account holder or an authorized agent, particularly in cases involving property management or estate matters. If you're submitting a request online, you’ll typically verify this information through your online profile before selecting the cancellation option.

What Happens After I Cancel My BGE Membership?

Once your cancellation request is confirmed, BGE will schedule a final meter reading and issue your last bill. Any usage up to the service end date will be included on your final invoice. Depending on your billing cycle, this may occur within a few business days of the termination date.

You’ll continue to receive utility service until the shutoff is completed. If you're moving out of a shared space, make sure to coordinate with any co-residents to avoid disruption. If you’ve paid a deposit when you first signed up for service, any eligible refund will be credited back to your account or issued via check after the final bill has been settled.

Can I Also Contact BGE Directly?

Yes, you can contact BGE through several channels. Their customer care team is available by phone, and you can also submit cancellation requests through their official website. If you have an online account, signing in allows faster access to options for stopping or transferring service.

Some users prefer to visit a physical customer service center, especially when dealing with complex account matters. For standard cancellation, though, most tasks can be handled online or over the phone. If your request is urgent or tied to a larger relocation process, speaking to a representative may ensure everything is handled appropriately.

Can I Revoke My Membership Cancellation?

If you change your mind after scheduling a service disconnection, BGE allows you to modify or revoke your request in most cases. To do so, log into your online account or contact customer service before the cancellation date.

In cases where disconnection is scheduled within the next 24 hours, changes may require direct assistance from BGE support. If your service has already been shut off, you may need to submit a request for reconnection. The process is usually quick, especially if your account was in good standing at the time of disconnection.

How Do I Check my BGE Membership?

You can check your account status by logging into the BGE website and visiting the “My Account” section. This dashboard includes current billing details, service address, usage history, and any pending service changes. If you've submitted a cancellation, the stop-service date will be shown on your account summary.

This area also provides notifications about scheduled meter readings, outage alerts, and updates on final billing. If you don’t see your cancellation request reflected, contacting support is recommended to confirm the status and avoid unintentional billing.

About BGE

Baltimore Gas and Electric is Maryland’s largest gas and electric utility company, serving over 1.25 million customers in the state. BGE is a subsidiary of Exelon Corporation and has operated for nearly two centuries, providing safe, reliable energy to homes and businesses.

The company offers a variety of services, including electric delivery, gas delivery, energy efficiency programs, smart meters, and outage restoration. Customers also benefit from online billing tools, energy usage tracking, and personalized service plans that help optimize energy consumption and budgeting.

What Kind of Memberships Does BGE Offer?

BGE provides standard residential utility service without contracts or long-term obligations. Customers are billed monthly based on actual or estimated energy usage. Some programs may offer fixed pricing, budget billing, or special assistance for eligible customers facing financial hardship.

The company also supports solar connections, electric vehicle charging setups, and energy-saving tools to help reduce usage. Service plans are generally straightforward, with options to manage payments, enroll in paperless billing, and adjust usage alerts.

Additional Notes on Final Billing and Deposits

After service disconnection, BGE calculates the final bill based on the last meter reading. If the property is accessible, the technician performs a manual read to ensure accurate usage reporting. If access is restricted, the system may estimate usage, which could later be adjusted once verified data becomes available. Customers are encouraged to make sure any meter enclosures are accessible on the scheduled day to avoid billing discrepancies.

In some cases, customers may have paid a deposit at the time of initiating service. After the final bill is issued, any remaining credit will be refunded to the original payment method or sent as a check by mail. This process generally takes a few weeks, depending on the billing cycle. If you do not receive your refund in the expected timeframe, you can follow up with BGE’s billing department to verify the status.

Energy Assistance Program Transition

Customers enrolled in an energy assistance or budget billing program should review how cancellation affects their participation. Some plans are seasonal or income-based and may require re-enrollment if you resume service in the future. If you're moving to another residence within BGE’s service area, your program enrollment may carry over, but it's a good idea to confirm with a customer care specialist.

Moving to a new address doesn't always mean ending your relationship with BGE. Many customers opt to transfer service instead of canceling altogether. In those cases, a disconnection is scheduled at your current location, and service starts at the new address, often on the same day.

These options are especially helpful for renters, property managers, and homeowners looking to maintain uninterrupted utility access during transitions.