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About BeenVerified

In today's digital age, background check services have become an integral part of many aspects of our lives. Whether it's for personal safety, professional vetting, or simply satisfying curiosity, these services provide valuable information at our fingertips. BeenVerified has emerged as a popular choice among many such platforms. However, circumstances change, and you might find yourself no longer in need of this service.

BeenVerified operates by aggregating data from various public sources to create comprehensive reports on individuals. These reports can include a wide range of information, from basic contact details to more sensitive data like criminal records, property ownership, and even bankruptcy filings. The platform makes this information easily accessible through both web and mobile interfaces, catering to a diverse user base with varying needs.

This guide aims to provide you with a thorough understanding of how to cancel BeenVerified in different ways. We'll delve into the key considerations you should keep in mind, walk you through the various cancellation methods, and even explore some alternatives if you're looking to switch services rather than opt out entirely. Let's begin this journey to help you make an informed decision about your BeenVerified subscription.

Important Considerations Before You Cancel BeenVerified

Before you take the plunge and cancel your BeenVerified subscription, it's crucial to consider several factors. These considerations will help ensure a smooth cancellation process and protect your interests.

Timing is Everything

When it comes to subscription-based services, timing can have significant financial implications. BeenVerified operates on a renewal basis, which means your account is set to automatically charge you for the next billing cycle unless you take action. To avoid unnecessary charges, it's imperative to cancel your subscription before the renewal date.

But don't wait until the last minute. Cancellation processes can sometimes take a few days to fully process, depending on the method you choose. As a rule of thumb, initiate your cancellation request at least 3-5 days before your renewal date. This buffer allows for any potential delays and ensures you don't incur charges for a service you no longer wish to use.

Data Retention Policies

In the digital world, data is a valuable commodity. Even after you cancel your subscription, BeenVerified may retain certain information about you. This is a common practice among many online services, often for legal and operational reasons.

Typically, BeenVerified will keep basic information such as your email address on file. This allows them to maintain a record of past subscriptions and helps prevent fraud. However, it's important to note that the detailed reports you've accessed or created during your subscription period won't remain accessible once you cancel.

If you're concerned about data privacy, take the time to review BeenVerified's privacy policy. This document outlines their data retention practices in detail. If you have specific concerns, don't hesitate to reach out to their customer support for clarification.

Confirmation is Key

In any cancellation process, documentation is your friend. Always request and retain a written confirmation of your cancellation. This serves as proof that you've terminated your subscription and can be invaluable if any disputes arise in the future.

When you cancel, whether it's online, via phone, or through email, explicitly ask for a cancellation confirmation. This should ideally be in the form of an email that clearly states the date of cancellation and confirms that no further charges will be applied to your account.

Store this confirmation in a safe place. Consider creating a dedicated folder in your email or saving a copy to your personal cloud storage. Having this documentation readily available can save you time and stress if you ever need to reference it.

Free Trial Vigilance

BeenVerified, like many subscription services, offers a tempting 7-day trial period for just $1. While this is an excellent opportunity to test the service, it also requires extra attention when it comes to cancellation.

Free trials often convert automatically to paid subscriptions if not canceled in time. Mark the end date of your trial period on your calendar and set a reminder a day or two before it expires. This gives you ample time to decide whether you want to continue with the service or cancel before any charges are applied.

Remember, the onus is on you to cancel before the trial period ends. BeenVerified is under no obligation to remind you of the impending conversion to a paid subscription.

How to Cancel BeenVerified Subscription

Understanding BeenVerified's Services

To make an informed decision about canceling your subscription, it's essential to have a clear understanding of what BeenVerified offers. This knowledge not only helps you evaluate whether you still need the service but also aids in determining if you're getting value for your money.

BeenVerified is more than just a simple search engine. It's a comprehensive background check tool that aggregates data from numerous public sources. The platform offers a range of services designed to provide users with detailed information about individuals, properties, and even vehicles.

Some of the key features of BeenVerified include:

  1. People Search: This is the core functionality of BeenVerified. Users can search for individuals using names, phone numbers, or email addresses. The results can include current and past addresses, social media profiles, and even possible relatives.
  2. Criminal Record Checks: BeenVerified scans various criminal databases to provide information on possible arrests, convictions, and sex offender registries.
  3. Property Records: Users can access information about property ownership, including estimated property values and transaction history.
  4. Vehicle History Reports: By entering a vehicle identification number (VIN), users can obtain information about a car's accident history, previous owners, and more.
  5. Reverse Phone Lookup: This feature allows users to identify the owner of a phone number, which can be useful for screening unknown callers.
  6. Email Search: Similar to the phone lookup, this feature helps users find information associated with a particular email address.

Understanding these features can help you assess whether you're fully utilizing the service. If you find that you're only using one or two features occasionally, it might be time to consider canceling or looking for a more specialized alternative.

The BeenVerified Subscription Options

BeenVerified offers flexibility in its subscription model to cater to different user needs. The two main plans are:

  1. Monthly Plan: Priced at $26.89 per month, this option is ideal for those who need the service for a short period or prefer the flexibility of a month-to-month commitment.
  2. Quarterly Plan: At $52.44 for three months (equivalent to about $17.48 per month), this plan offers a significant discount for users willing to commit to a longer period.

Both plans provide access to the same set of features, including up to 100 reports per month. The key difference lies in the pricing structure, with the quarterly plan offering better value for those who anticipate using the service for an extended period.

It's worth noting that these prices are subject to change, and BeenVerified occasionally offers promotional rates. Always check their website or contact customer service for the most up-to-date pricing information.

Free Trial Details

For those new to BeenVerified, the platform offers a 7-day trial period for just $1. This trial is an excellent opportunity to explore the full range of features and determine if the service meets your needs. During the trial period, you'll have access to all the features available in the paid plans.

However, it's crucial to remember that this trial automatically converts to a paid subscription if not canceled before the 7-day period ends. The trial is a double-edged sword – while it provides a low-risk way to test the service, it also requires vigilance to avoid unwanted charges.

When you sign up for the trial, make a note of the exact date and time it will end. Set multiple reminders if necessary. It's also a good idea to review the terms and conditions of the trial carefully. Some users have reported confusion about the trial's duration or the process of cancellation, so being well-informed can help you avoid any surprises.

Methods to Cancel Your BeenVerified Subscription

Besides using Unsubby’s online cancellation form at the top of this page, BeenVerified offers multiple methods for canceling your subscription, catering to different preferences and situations. Whether you prefer the convenience of online interactions, the personal touch of a phone call, or the paper trail of an email, there's an option for you. Let's explore each method in detail.

How to Cancel BeenVerified Online

The online cancellation method is often the quickest and most convenient way to end your BeenVerified subscription. Here's a step-by-step guide to navigate this process:

  1. Start by visiting BeenVerified's official website. Look for the "Contact" or "Support" link, usually located in the footer of the homepage.
  2. On the Contact page, you'll find a form or a list of topics. Look for an option that says "Cancel Account" or something similar.
  3. Select the cancellation option from the dropdown menu or list of topics.
  4. You'll be prompted to fill in some details. This typically includes your name, the email address associated with your account, your member ID (if you have it handy), and possibly your phone number.
  5. In the message box, clearly state your intention to cancel your subscription. Be polite but firm. You might want to include a brief reason for canceling, although this isn't mandatory.
  6. Before submitting, double-check all the information you've entered for accuracy.
  7. Click the "Submit" button to send your cancellation request.
  8. You should receive an on-screen confirmation that your request has been received. Make note of any reference numbers provided.
  9. Keep an eye on your email inbox for a confirmation message from BeenVerified. If you don't receive one within 24 hours, consider following up through another method.

The online method is efficient, but it may not provide immediate confirmation of cancellation. If your renewal date is approaching quickly, you might want to consider a more direct method like phone cancellation.

How to Cancel BeenVerified by Phone

For those who prefer a more personal approach or need immediate confirmation, canceling by phone can be an excellent option. Here's how to go about it:

  1. Dial BeenVerified's customer service number: 1-866-885-6480. This number is typically available during standard business hours, but it's a good idea to check their website for current operating hours.
  2. When connected, you'll likely reach an automated system. Listen carefully to the options and select the one for account management or cancellations.
  3. Once you're connected to a representative, clearly state that you wish to cancel your BeenVerified subscription.
  4. Be prepared to provide some information to verify your identity and locate your account. This may include:
    • The name on the account
    • The email address associated with the account
    • Your membership ID (if you have it)
    • The last four digits of the credit card used for billing
  5. The representative may ask why you're canceling. While you're not obligated to provide a reason, doing so can sometimes lead to offers for discounted rates or additional services. Decide in advance if you're open to such offers.
  6. Once the representative confirms your cancellation, ask for a confirmation number or email. This is crucial for your records.
  7. Before ending the call, verify the following:
    • The exact date your cancellation takes effect
    • Confirmation that no further charges will be applied to your account
    • Any steps you need to take to complete the cancellation process
  8. Thank the representative and make note of their name, just in case you need to reference the call in the future.

Phone cancellation offers the advantage of immediate confirmation and the ability to ask questions in real-time. However, be prepared for potential wait times, especially during peak hours.

How to Cancel BeenVerified by Email

Email cancellation is a good middle ground between the online form and phone methods. It provides a paper trail of your request while allowing you to communicate at your convenience. Follow these steps:

  1. Open your email client and start a new message addressed to [email protected].
  2. In the subject line, write "Cancel subscription" or "Account cancellation request". This helps ensure your email is routed to the correct department.
  3. In the body of the email, include:
    • Your full name as it appears on the account
    • The email address associated with your BeenVerified account
    • Your membership ID (if available)
    • A clear statement of your intention to cancel your subscription
    • The date by which you want the cancellation to take effect
  4. You may want to include a brief reason for canceling, although this is optional.
  5. Request an email confirmation of your cancellation for your records.
  6. Before sending, proofread your email to ensure all information is correct.
  7. Send the email and keep a copy in your sent folder.
  8. If you don't receive a response within 2-3 business days, follow up with a phone call or through their online contact form.

Email cancellation provides a written record of your request but may not be the fastest method. If your renewal date is approaching, consider combining this with another method for quicker results.

How to Cancel BeenVerified on iOS

If you subscribed to BeenVerified through an iOS device, the cancellation process is slightly different. Apple manages these subscriptions, so you'll need to cancel through your device settings. Here's how:

  1. On your iOS device, open the Settings app.
  2. Tap on your name at the top of the settings menu to access your Apple ID settings.
  3. Select "Subscriptions" from the list of options.
  4. Find BeenVerified in your list of active subscriptions and tap on it.
  5. You'll see options to manage your subscription. Select "Cancel Subscription" or "Cancel Free Trial" if you're still in the trial period.
  6. Confirm your choice when prompted.
  7. You should see a confirmation message indicating when your subscription will end.

Remember, canceling through iOS settings only works if you originally subscribed through an Apple device. If you subscribed directly through BeenVerified's website, you'll need to use one of the other cancellation methods.

The BeenVerified Refund Policy

Understanding BeenVerified's refund policy is crucial, especially if you're canceling shortly after being charged or if you believe you've been billed in error. Unfortunately, BeenVerified doesn't have a clearly stated refund policy on their website, which can lead to some confusion.

Based on user reports and information gathered from customer service interactions, here's what we know about BeenVerified's approach to refunds:

  1. Case-by-Case Basis: BeenVerified appears to handle refund requests on a case-by-case basis. This means there's no guarantee of a refund, but they will consider your individual circumstances.
  2. Free Trial Cancellations: If you signed up for a free trial and forgot to cancel before it expired, you might have a better chance of securing a refund. Many companies are more lenient in these situations, especially if it's your first time using the service.
  3. Billing Errors: If you believe you've been charged in error or multiple times, gather evidence of the incorrect charges before contacting customer support. They're more likely to issue a refund if you can clearly demonstrate the mistake.
  4. Prorated Refunds: Some users have reported receiving prorated refunds for unused portions of their subscription. However, this doesn't seem to be a standard policy.
  5. Time Sensitivity: The sooner you request a refund after an unwanted charge, the better your chances of success. Don't wait weeks or months to address the issue.
  6. App Store Purchases: If you subscribed through the Apple App Store or Google Play Store, you'll need to request a refund through those platforms. Each has its own refund policies and procedures.

If you're seeking a refund, follow these steps:

  1. Gather all relevant information, including dates of charges, amounts, and any correspondence you've had with BeenVerified.
  2. Contact BeenVerified's customer support through phone or email. Clearly explain your situation and why you believe you're entitled to a refund.
  3. Be polite but firm in your request. Explain any extenuating circumstances that might support your case.
  4. If your initial request is denied, ask to speak with a supervisor or escalate your case.
  5. Keep records of all communications, including dates, times, and names of representatives you speak with.

Remember, while BeenVerified may not have a formal refund policy, many companies are willing to work with customers to resolve billing issues. Approach the situation calmly and professionally for the best chance of a positive outcome.

Alternatives to BeenVerified

If you're considering canceling BeenVerified but still need access to background check services, it's worth exploring some alternatives. Each of these services has its own strengths and weaknesses, so consider your specific needs when making a choice.

CheckPeople

CheckPeople offers comprehensive background check services similar to BeenVerified. Their reports often include criminal records, contact information, and public records.

Pros:

  • User-friendly interface
  • Comprehensive reports
  • Unlimited searches with a subscription

Cons:

  • Pricing can be higher than some competitors
  • Some users report occasional inaccuracies

Tip - For more information, read our article on How to Cancel CheckPeople.

TruthFinder

TruthFinder is known for its detailed reports and user-friendly search options. They offer a wide range of search types, including people search, public records, and dark web scans.

Pros:

  • In-depth reports
  • Dark web monitoring included
  • Self-monitoring tools available

Cons:

  • Can be more expensive than other options
  • Cancellation process has been reported as cumbersome by some users

Tip - For more information, read our article on How to Cancel Truthfinder.

Whitepages

Whitepages is one of the oldest players in the online people search industry. They offer both free basic searches and more comprehensive paid reports.

Pros:

  • Free basic search option
  • Long-standing reputation in the industry
  • Intuitive user interface

Cons:

  • Detailed reports require a paid subscription
  • Limited criminal background check information compared to some competitors

Tip - For more information, read our article on How to Cancel Whitepages.

Intelius

Intelius provides a wide range of background check services, including criminal records, property records, and social network searches.

Pros:

  • Comprehensive reports covering various aspects of a person's background
  • Option for one-time reports or subscription-based services
  • Mobile app available for on-the-go searches

Cons:

  • Pricing structure can be confusing for new users
  • Some users report difficulties with the cancellation process

Tip - For more information, read our article on How to Cancel Intelius.

Spokeo

Spokeo differentiates itself by aggregating data from social media profiles in addition to public records.

Pros:

  • Strong focus on social media information
  • Affordable pricing compared to some competitors
  • User-friendly interface with visual representations of data

Cons:

  • Less comprehensive criminal background information
  • Some users report inconsistent accuracy in search results

Tip - For more information, read our article on How to Cancel Spokeo.

When choosing an alternative to BeenVerified, consider the following factors:

  • Accuracy: Look for services with a reputation for providing up-to-date and accurate information.
  • Cost: Compare pricing structures and determine which offers the best value for your specific needs.
  • User Interface: A user-friendly platform can save you time and frustration.
  • Customer Support: Good customer service can be crucial, especially if you encounter issues or need to cancel.
  • Legal Compliance: Ensure the service complies with relevant laws and regulations, such as the Fair Credit Reporting Act (FCRA).

Remember, no background check service is perfect. It's often a good idea to cross-reference information from multiple sources for the most accurate results.

Final Thoughts

Choosing the right background check service - or deciding to cancel one - is a personal decision that depends on your specific needs and circumstances. BeenVerified offers a comprehensive suite of services, but it may not be the right fit for everyone.

If you decide to cancel your BeenVerified subscription, remember to:

  1. Time your cancellation carefully to avoid unwanted charges.
  2. Choose the cancellation method that works best for you.
  3. Always get confirmation of your cancellation in writing.
  4. Be aware of data retention policies and what happens to your information after cancellation.

Whether you're switching to an alternative service or simply no longer need background check capabilities, it's important to manage your subscriptions actively. Regular reviews of your ongoing subscriptions can help you avoid paying for services you no longer use or need.

Lastly, always use background check services responsibly and ethically. While these tools can provide valuable information, it's crucial to respect others' privacy and adhere to all applicable laws and regulations.

Frequently Asked Questions

To help address common concerns and provide additional clarity, here are answers to some frequently asked questions about canceling your BeenVerified subscription:

Can I delete my BeenVerified account entirely?

While you can cancel your subscription, completely deleting your account may require additional steps. Contact BeenVerified's customer support at [email protected] to request full account deletion. Be sure to specify that you want all your personal information removed from their system.

How long does it take for a cancellation to take effect?

The exact timing can vary depending on your cancellation method and billing cycle. Generally, cancellations are processed within 24-48 hours. However, if you cancel close to your renewal date, you might still be charged for the next cycle. Always cancel at least a few days before your renewal date to be safe.

Will I still have access to BeenVerified after I cancel?

Typically, you'll retain access to BeenVerified's services until the end of your current billing cycle, even after canceling. After that, your access will be revoked. Make sure to save any important information before your subscription ends.

What happens to the searches and reports I've run if I cancel?

Once your subscription ends, you'll no longer have access to past searches or reports. If you need this information for future reference, consider downloading or saving it before canceling your subscription.

Can I Get a Refund From BeenVerified?

A: Yes, you can request a refund from BeenVerified, although they handle these requests on a case-by-case basis. To ask for a refund, you have several options:

  1. Phone: Call customer service at 1-866-885-6480 and explain your situation.
  2. Email: Send a refund request to [email protected]. Include your account details and reason for the refund.
  3. Online Form: Use the contact form on BeenVerified's website. Select "Billing Issue" as the topic and provide relevant details.
  4. Live Chat: If available, use the live chat feature on their website to speak with a representative.

When requesting a refund, be clear about why you're asking and provide any relevant information, such as transaction dates and amounts. Keep in mind that refund policies may vary, especially for subscriptions purchased through app stores. Always keep a record of your communication with customer service.

Can I pause my BeenVerified subscription instead of canceling?

As of now, BeenVerified doesn't offer an option to pause subscriptions. Your choices are to either keep the subscription active or cancel it entirely. If you think you might need the service again soon, consider if canceling is the best option.

I was charged after canceling. What should I do?

If you were charged after confirming your cancellation, contact BeenVerified's customer support immediately. Provide them with your cancellation confirmation and details of the unexpected charge. They should be able to assist you with a refund.

How can I prevent BeenVerified from charging me in the future?

Once you've canceled your subscription, BeenVerified should not charge you again. However, for extra security, you can:

  1. Monitor your bank or credit card statements for any unexpected charges.
  2. If you used PayPal, revoke BeenVerified's permission to charge you.
  3. In extreme cases, you might consider changing your payment method or contacting your bank to block future charges from BeenVerified.

Is my personal information safe after I cancel?

BeenVerified states that they retain some basic information even after cancellation, primarily for record-keeping purposes. However, they should no longer actively use or share your data. If you have specific privacy concerns, reach out to their support team for clarification on their data retention policies.

Remember, while these FAQs provide general guidance, BeenVerified's policies may change over time. Always refer to their current terms of service or contact their customer support for the most up-to-date information.

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