Cancel Athletic Greens

Table of Contents

• General Information
  
  • Athletic Greens Notice Period & Conditions
    
  • What Information Does Athletic Greens Need?
    
  • What Happens After I Cancel My Athletic Greens Subscription?
    
  • Can I Also Contact Athletic Greens Directly?
    
  • Can I Revoke My Subscription Cancellation?
    
  • How Do I Check my Athletic Greens Subscription?
    
• About Athletic Greens
  
  • What Kind of Subscriptions Does Athletic Greens Offer?

General Information

Athletic Greens Notice Period & Conditions

Athletic Greens subscriptions typically renew on a recurring monthly or quarterly basis, depending on the delivery frequency selected during sign-up. To avoid being charged for the next shipment, cancellation should be completed before the processing date. This processing date is typically about 24 to 48 hours before your next scheduled shipment.

There’s no cancellation fee, and you are not locked into a long-term contract. However, once an order has been processed, it cannot be stopped or refunded unless there is an issue with the product. That’s why it's best to cancel ahead of the renewal charge.

For U.S. customers, the shipping timeframe is usually quick, and once the shipment is out for delivery, it can’t be recalled. If you placed your order with a discount, your cancellation won't affect the current shipment but may impact eligibility for similar offers in the future. Users subscribed through a promotional deal should also check if canceling voids benefits like free shipping or bundled gifts.

What Information Does Athletic Greens Need?

When canceling your subscription, Athletic Greens may request some verification to locate your order. If you are canceling through the customer portal, you’ll typically just need your login credentials.

If you reach out to their support team, they might ask for:

• Your full name used on the account
• The email address associated with the order
• Your subscription ID or recent order number
• A reason for cancellation (optional but sometimes requested)

You can log in to your account and head to the “Manage Subscriptions” area to make the changes directly. There, you’ll find your renewal date, order history, and account details. If you’re unable to access the portal, sending an email to their customer care team is another option.

Make sure you cancel before the auto-renewal occurs. If you're unsure of your next billing date, check your latest order confirmation email or your account dashboard.

What Happens After I Cancel My Athletic Greens Subscription?

Once you cancel your subscription, you will stop receiving automatic shipments and will no longer be billed in future cycles. Any previously processed orders will still be fulfilled and delivered to your address.

Your account remains active even after cancellation, so you can log in anytime to view past orders or update your preferences. You’ll still be able to place one-time orders if desired or reactivate your subscription with a few clicks.

You’ll receive an email confirmation that your subscription has been canceled. This serves as proof that future renewals are halted. It’s a good idea to save this email or take a screenshot of your cancellation screen for records.

If a shipment is already in transit, it cannot be canceled or refunded under standard policy. Athletic Greens typically advises customers to cancel at least two days before the billing date to ensure changes take effect in time.

Can I Also Contact Athletic Greens Directly?

Yes, you can contact Athletic Greens directly if you'd rather cancel manually or have questions about your plan. The most common method is via email. You can write to their support team at [email protected] with your request.

Include your full name, the email linked to your order, and your subscription ID if possible. Their support team generally responds within one to two business days. If you're cutting it close to your renewal date, be sure to mention this in the subject or body of your message.

Live chat support is also available through their website. Look for the chat icon in the bottom-right corner of the homepage. If you're logged into your account, the system will recognize your details and route your inquiry faster.

Although Athletic Greens does not provide cancellation by phone, their online support methods are responsive and efficient. Most users find that cancellations are processed quickly and without hassle as long as the request is made before the billing cutoff.

Can I Revoke My Subscription Cancellation?

Yes, if you change your mind after canceling, you can reactivate your subscription at any time. Your account and previous preferences are saved, so restarting is as easy as logging in and selecting “Resume Subscription.”

You can also change your delivery frequency, update your shipping address, or adjust the products in your order. If you had previously canceled a discounted bundle or limited-time offer, it may not be available again when you reactivate, but standard pricing will apply.

If you canceled by mistake or did so before your final shipment processed, you can contact support right away and ask to resume. If the cancellation was recent and your order hasn’t shipped, they might still be able to preserve your current schedule and pricing.

This flexibility helps users pause and resume based on seasonal needs, travel, or personal health changes without losing access to their order history or saved settings.

How Do I Check my Athletic Greens Subscription?

To check your subscription status, visit www.athleticgreens.com and log into your account. From your dashboard, you can see your current subscription plan, upcoming shipment date, delivery frequency, and billing history.

You’ll also find tracking information for past orders, options to delay your next shipment, and tools to update your delivery address or payment method. The system is designed to let you fully manage your subscription without needing to contact support for basic functions.

If your subscription was canceled, the dashboard will show the plan as inactive or paused. You will not see a next shipment date unless you reactivate the plan. Any store credits, referral bonuses, or rewards remain available in your account.

Email confirmations for each order and cancellation also provide links back to your subscription details for review.

About Athletic Greens

Athletic Greens is a wellness brand best known for its daily nutritional powder, AG1. Designed as an all-in-one supplement, AG1 provides vitamins, minerals, probiotics, adaptogens, and other nutrients aimed at supporting daily energy, digestion, and immune health.

Founded with the goal of simplifying health routines, Athletic Greens offers its product through a flexible subscription model. Customers can choose between monthly or travel pack deliveries, with options to pause, adjust, or cancel anytime.

The company emphasizes ingredient transparency, clinical backing, and quality sourcing. AG1 is NSF Certified for Sport and used by professional athletes, fitness enthusiasts, and health-conscious consumers worldwide.

Subscriptions are managed through a self-service portal that allows for changes at the customer’s convenience. With straightforward policies and a clear cancellation process, the brand supports users in managing their wellness journey on their terms.

What Kind of Subscriptions Does Athletic Greens Offer?

Athletic Greens primarily offers subscriptions centered on AG1, their signature greens supplement. These subscriptions can be customized based on format and frequency:

• AG1 Pouch Subscription: Ships every 30 or 60 days in a resealable pouch with a measuring scoop.
• AG1 Travel Pack Subscription: Comes in pre-measured stick packs for convenience, ideal for people on the go.
• Double Subscription: Includes both pouch and travel packs, offering versatility for home and travel needs.

Customers can select their preferred schedule and adjust it from their account dashboard. Subscription benefits often include complimentary starter kits, vitamin D drops, or shakers for new customers.

Plans renew automatically, but users can skip, delay, or cancel without penalty. This flexible model ensures subscribers maintain control while receiving ongoing nutritional support.