Cancel Asurion

Table of Contents

• General Information
  
  • Asurion Notice Period & Conditions
    
  • What Information Does Asurion Need?
    
  • What Happens After I Cancel My Asurion Insurance?
    
  • Can I Also Contact Asurion Directly?
    
  • Can I Revoke My Insurance Cancellation?
    
  • How Do I Check my Asurion Insurance?
    
• About Asurion
  
  • What Kind of Insurance Does Asurion Offer?

General Information

Asurion Notice Period & Conditions

Asurion insurance policies generally do not require long notice periods to cancel, but it is always a good idea to check your individual policy or retailer agreement. If your coverage was set up through a mobile carrier like Verizon, AT&T, or T-Mobile, your cancellation may be tied to your wireless billing cycle. Plans through retailers like Walmart, Best Buy, or Amazon may be billed annually or monthly and typically allow cancellation at any time.

If the plan is still within a trial or return window, such as the first 30 days, you may be eligible for a full refund. For policies canceled outside that window, a prorated refund might apply based on how long the coverage was active and whether any claims were made.

For instance, a smartphone protection plan through AT&T may require you to cancel via the AT&T portal or by calling their customer care number. In contrast, a protection plan purchased through a retailer like Target or Amazon may allow self-service cancellation directly on the order page or through the warranty dashboard provided by the platform.

What Information Does Asurion Need?

To cancel your Asurion insurance, you’ll need to provide basic identifying details. These usually include your:

• Full name on the policy
• Policy or plan number
• Device or product covered
• Phone number or email linked to the account
• Date of original purchase or plan activation

For mobile protection plans, it's helpful to have your wireless account number available if you're canceling through a carrier. Some platforms also ask for the IMEI number of your device. If you're using a plan through Amazon, Best Buy, or another online store, you may need to locate the purchase confirmation email or access your order history.

In case of any ongoing claims, Asurion may ask for a claim reference number. They may delay cancellation if the claim is still under review or if an item replacement is in transit. After the claim is closed, cancellation can resume normally.

What Happens After I Cancel My Asurion Insurance?

Once your cancellation is processed, your insurance coverage will end based on your billing schedule or chosen cancellation date. If you're canceling mid-cycle and a refund is due, the amount returned may depend on how much time is left in your policy period and whether you've used any benefits during that time.

If you haven't filed a claim, most plans allow for a prorated refund. Refunds are usually processed back to the original payment method within a few business days. If your insurance was billed through your phone carrier, the cancellation reflects on your next monthly bill. Any device protection ends at the time of cancellation, and no new claims can be filed.

For appliance and electronics plans, once canceled, the warranty ends and service coverage will no longer apply. In cases where your plan was part of a product bundle, removing the insurance may not affect your base service but will remove the repair or replacement coverage.

If you’ve received a replacement item under warranty, cancellation is still allowed, but refund eligibility will depend on your policy and the extent of the replacement value used.

Can I Also Contact Asurion Directly?

Yes, you can reach out to Asurion directly through their website, email, or customer support number. Their main portal provides access to plan management tools, cancellation forms, and live support options. You can initiate cancellations via chat, call, or sometimes through an automated form depending on your plan provider.

If you purchased your insurance through a wireless provider, Asurion may redirect you to that carrier for cancellation. For example, Verizon device insurance users are instructed to log into their Verizon account and manage insurance through the add-on section. Likewise, if your insurance came from T-Mobile or Sprint, Asurion will suggest contacting those providers to remove coverage from your monthly plan.

Retail-based plans such as those bought at Amazon, Walmart, or Costco often include directions within your order summary or warranty management dashboard. You can use the “Cancel Plan” option there or visit Asurion’s customer portal if you registered your product separately.

When calling or chatting with Asurion support, make sure you have your plan information ready. The representative may also confirm that you wish to cancel immediately or prefer to let your coverage expire at the end of the current term.

Can I Revoke My Insurance Cancellation?

If you change your mind after submitting a cancellation request, you may be able to keep your Asurion coverage active, provided the request has not yet taken effect. For example, if you scheduled cancellation at the end of the month, you can call support before that date to reverse it.

In cases where the cancellation already went through, re-enrollment might still be possible, depending on the provider’s policy. However, if your plan was linked to an initial product purchase or a one-time sign-up opportunity, reinstating the same policy may not be allowed. You might need to start a new plan, sometimes with updated pricing or coverage terms.

Wireless plans like AT&T Protect Advantage may allow re-enrollment during open enrollment periods. Other times, eligibility may depend on how recently you canceled and whether the product is still eligible for protection based on its age or condition.

How Do I Check my Asurion Insurance?

You can view your Asurion insurance details through your retailer's dashboard or directly through the Asurion portal. The site typically shows your coverage status, claim history, cancellation requests, and linked products.

If your plan is connected to a mobile carrier, log in to your wireless account and check the plan add-ons. It should list the insurance name (like Total Mobile Protection or Protect Advantage) along with the billing schedule and next renewal date.

Retail users who registered their product warranties can access their plan details through their Asurion account. You’ll be able to see what’s covered, when the plan started, and when it expires. If you started a cancellation but didn’t complete it, the system may give you the option to resume or complete the process.

For users who want to verify the status of a cancellation, customer service or the online portal can show whether the policy is active, pending cancellation, or already terminated. This helps ensure there are no billing surprises.

About Asurion

Asurion is a global leader in device protection, extended warranties, and tech support services. The company provides insurance plans for smartphones, tablets, laptops, home appliances, and electronics through various retailers, carriers, and direct-to-consumer platforms.

Millions of customers rely on Asurion for coverage that includes device repair, replacement, and theft or loss protection. Their partnerships with major wireless carriers like Verizon, AT&T, and T-Mobile make their mobile protection plans among the most commonly used in the U.S.

In addition to insurance, Asurion offers support services like uBreakiFix repair centers, home tech assistance, and premium product support. The company’s streamlined online tools make it easy for users to file claims, manage policies, and get technical help - all from a single account.

Asurion plans are available on a monthly or annual basis, and many users bundle these plans with product purchases for added convenience. Whether you're protecting a single smartphone or an entire suite of electronics, Asurion remains a prominent name in insurance and warranty services.

What Kind of Insurance Does Asurion Offer?

Asurion offers multiple insurance and protection plan types across different categories. These include:

• Mobile Device Insurance: Covers smartphones, smartwatches, and tablets against loss, theft, damage, and malfunction. Offered through major carriers.
• Appliance Protection: Includes extended warranties for refrigerators, ovens, dishwashers, and other home appliances, often sold at retail.
• Electronics Insurance: Protects TVs, laptops, gaming systems, and monitors from accidental damage, power surges, and breakdowns.
• Wearable Tech and Accessories: Covers smartwatches, earbuds, and portable speakers against accidental damage or defects.
• Home Tech Support Plans: Offers 24/7 expert support and setup help for connected devices in your home.

Each type of coverage has its own enrollment process, benefit structure, and cancellation path. The flexibility of Asurion’s services allows users to select plans that fit specific needs and cancel whenever the coverage is no longer required.