What is Actitech Limited?

If you’ve landed here, chances are you saw an unexpected charge from Actitech Limited on your bank statement or PayPal account — and now you're trying to figure out what it is. You're not alone.

Actitech Limited is a company behind several health, fitness, and lifestyle apps — most notably apps like Fitness Coach, Step Tracker, and similar wellness-related mobile applications. These apps typically offer guided workout routines, personalized health plans, or daily fitness tracking. The company uses a subscription-based model, meaning users often sign up for a free trial that transitions into a paid plan unless canceled.

The confusion usually arises because the charge doesn’t show the app’s name — it simply lists "Actitech Limited" or something similar, which doesn’t help most users remember what they signed up for.

Need help with the cancellation process? Visit our Actitech Limited cancellation page for detailed instructions.

Why Am I Being Charged by Actitech Limited?

The most common reason people see this charge is because they unknowingly signed up for a trial period, which later converted into a paid subscription. Often, this happens within apps that look free to download but require payment after a short period.

Some users may not even recall subscribing at all. That's because:

• The pricing information may be buried in the fine print.
• You may have clicked “Continue” or “Agree” without realizing it initiated a subscription.
• The subscription is managed through your Apple ID or Google account, so the app doesn’t always ask for payment info directly.

Popular Apps or Services Associated with Actitech

Actitech Limited is the developer or distributor behind several trending apps available in both the App Store and Google Play. These include:

• Fitness Coach – A popular fitness app offering customized workout plans.
• Step Tracker – A pedometer and walking guide with daily step goals.
• Weight Loss or Yoga Apps – Apps focusing on calorie tracking or home fitness.

All of these apps have one thing in common: they offer free trials that automatically convert into recurring subscriptions, and they are all billed under the name “Actitech Limited.”

Is Actitech Limited a Scam?

Technically speaking, Actitech Limited is not a scam, it’s a legitimate company that develops mobile applications. However, it has received a fair share of criticism and complaints from consumers who feel misled by unclear subscription terms or hidden fees.

• On Trustpilot, Actitech Limited has several low-rated reviews citing unexpected charges.
• Many users also leave complaints on the App Store or Google Play, often mentioning difficulties canceling or confusion about what they signed up for.

So, while not fraudulent, its business practices may appear deceptive to the average app user, especially those unfamiliar with in-app subscriptions.

How Did They Get My Payment Information?

Most likely, you subscribed to a service through one of Actitech’s apps — possibly during a trial period. The subscription is tied to your Apple ID (for iOS users) or your Google account (for Android users).

Here’s how it typically works:

• You download a free app and agree to a trial offer.
• You enter your fingerprint or face ID to “confirm,” not realizing it authorizes a future subscription.
• The free trial expires, and the recurring payment begins automatically.

Because Apple and Google manage the billing, your payment info was not entered directly into the app, which is why many users don’t remember subscribing.

How to Cancel Actitech Limited Subscription

For Apple (iOS) Users:

1. Open the Settings app.
2. Tap your name at the top, then go to Subscriptions.
3. Locate the app associated with Actitech (e.g., "Fitness Coach").
4. Tap it and choose Cancel Subscription.

For Android Users (Google Play):

1. Open the Google Play Store app.
2. Tap your profile icon > Payments & subscriptions > Subscriptions.
3. Find the relevant app and tap Cancel.

It’s important to cancel at least 24 hours before the next billing cycle to avoid being charged again.

Can I Get a Refund from Actitech Limited?

In most cases, you won’t get a refund directly from Actitech. Instead:

• iOS users must go through Apple at reportaproblem.apple.com.
• Android users can request a refund via Google Play or by contacting their bank.
• You can email Actitech Limited directly, though response times vary.

Success often depends on how long ago the charge occurred and whether the service was used.

How to Identify Which App Is Charging You

If you’re unsure which app triggered the charge:

• Check the transaction description on your statement for clues (e.g., app name or store).
• Look at the subscriptions in your Apple/Google account.
• Search your email inbox for any receipts or confirmation emails mentioning “Actitech.”

This step is essential before requesting refunds or contacting support.

Protecting Yourself from Future Charges

To avoid unexpected subscription charges:

• Regularly review all active app subscriptions in your device settings.
• Set reminders to cancel free trials before they renew.
• Use a virtual card with limited funds for app purchases.

Turning off auto-renewals immediately after activating a trial is a simple but effective tactic.

What To Do If You Didn’t Authorize the Charge

If you're certain that you never subscribed to any Actitech app or that someone else may have used your device:

• Report the transaction as unauthorized to your bank or credit card provider. Most financial institutions have processes in place for disputing digital charges.
• For Apple users, go to reportaproblem.apple.com and select "I didn’t authorize this purchase."
• For Google users, visit the Google Play Help Center and click "Request a refund" under subscriptions.
• Check if any family members or children had access to your phone, as accidental subscriptions are common.

In the worst case, you can also freeze your card or request a new one if you suspect your payment info was used fraudulently.

How to Contact Actitech Limited Customer Support

If you want to reach out directly to Actitech Limited, you can typically find contact details in the app’s listing on the App Store or Google Play. Additionally:

• Email: Their most common support address is something like support@actitech.ltd (this may vary, so check your app receipt or the app listing).
• Include your email address used for the app, transaction details, and a brief description of the issue.
• Be clear if you're requesting a refund, cancellation, or just clarification.

Response times vary, but it’s always good to have documentation ready in case you need to escalate your request.

User Reviews and Complaints About Actitech Limited

A scan through review platforms reveals mixed to negative feedback, especially from users who didn’t realize they were signing up for a paid subscription.

• On Trustpilot, common complaints include unexpected charges and difficulty reaching support.
• On the App Store and Google Play, users rate Actitech apps inconsistently — some appreciate the fitness content, but many complain about the subscription model.
• Reddit and other forums are filled with people asking: “Who is Actitech Limited and why did they charge me?”

The recurring theme? Users often feel blindsided by unclear pricing or automatic renewals after trial periods.

Should You Trust Apps from Actitech Limited?

That depends on your expectations. The apps themselves do offer functioning workout programs and tracking features. However, the way subscriptions are presented has raised concerns:

• Red flags include limited trial transparency, auto-renewal defaults, and vague cancellation terms.
• If you're tech-savvy and manage your subscriptions proactively, you might find the app useful.
• If you prefer transparent pricing and straightforward cancellation options, consider alternative fitness apps with better reputations.

Legal and Regulatory Considerations

In many regions, companies must clearly disclose:

• When a free trial ends and a paid subscription begins.
• How much will be charged and how often.
• How to cancel easily.

If you believe Actitech violated these regulations, you can:

• File a complaint with your country’s consumer protection agency.
• Report the incident to Apple or Google, especially if the app fails to meet their policies.
• In the U.S., you can file a complaint with the Federal Trade Commission (FTC).

Final Thoughts: Dealing with Actitech Limited Charges

Seeing an unexplained charge from Actitech Limited can be stressful — but once you understand where it’s coming from, it becomes easier to manage. Whether you're canceling an unwanted subscription, seeking a refund, or simply trying to make informed decisions, you now have a complete overview of what Actitech is and how it works.

Keep a close eye on free trials, know how to manage your app subscriptions, and don’t hesitate to take action when something looks suspicious. Prevention and awareness are your best defenses in the world of app-based billing.

FAQs about Actitech Limited

What is Actitech Limited and why did they charge me?

Actitech Limited is a developer of health and fitness apps like Fitness Coach. Charges usually appear after a free trial ends and a paid subscription begins — typically without users realizing the full terms.

How do I cancel my Actitech Limited subscription?

You need to cancel through the app store you used — either Apple App Store or Google Play by going into your subscription settings and turning off auto-renewal for the relevant app.

Can I get a refund from Actitech?

Possibly. Refunds are handled by Apple or Google depending on your platform. Visit their support pages and file a refund request with the reason for your dispute.

Is Actitech Limited a scam?

No, Actitech Limited is a registered company. However, many users feel misled by its subscription practices, and the business has received criticism for unclear pricing.

How do I find which app caused the charge?

Check your email for receipts, your app store subscription list, and the transaction details from your bank or PayPal account to identify the source.

What can I do to prevent future surprise charges?

Always read the fine print when starting free trials, cancel unwanted subscriptions immediately, and use reminders or virtual cards to stay on top of auto-renewals.

If you've been confused by a charge from Actitech Limited, you're far from alone. Understanding who they are, what services they offer, and how to cancel or get your money back can save you time, frustration, and potentially a lot of money.

Take this as a reminder to review your app subscriptions regularly, and always approach “free trials” with a healthy dose of caution. Being an informed user is your best protection in today’s app economy.