Cancel Apple Care
Cancel additional services
How to cancel Apple Care
Canceling an AppleCare subscription or plan can seem daunting, but with the right information, the process becomes straightforward. AppleCare offers extended warranty and support services for Apple devices, providing users peace of mind. Whether you're considering discontinuing your AppleCare plan due to financial constraints, device upgrades, or other reasons, this guide will walk you through every step of the cancellation process.
Table of Contents
General Information
Apple Care notice period & conditions
AppleCare plans can be canceled at any time, but specific conditions apply based on the type of plan and payment method. If you cancel within 30 days of purchase, you may receive a full refund, provided you haven't used any services. Beyond 30 days, refunds are prorated based on the remaining coverage period and any claims made. For monthly payment plans, cancellation stops future charges without a refund for past payments.
Review your AppleCare agreement to understand the terms applicable to your plan. Ensure you’ve settled any outstanding dues to avoid complications during cancellation. For example, customers with unpaid balances may experience delays in processing their cancellation request until all payments are made in full.
What information does Apple Care need?
To cancel your AppleCare plan, you will typically need the following information:
- Your Apple ID credentials (email and password).
- The device’s serial number or proof of purchase associated with the plan.
- Billing details for verification purposes.
- Contact details for any communication or confirmation.
Having this information ready ensures a smoother and quicker cancellation process. For added security, ensure your Apple ID account has two-factor authentication enabled. This protects your account from unauthorized access during the cancellation process.
What happens after I cancel my Apple Care subscription?
Once you cancel your AppleCare plan, the extended warranty and support services cease. If you are on a monthly payment plan, cancellation will stop future billing, but no refunds are provided for payments already made. For upfront payment plans, a prorated refund may be issued based on the unused portion of the coverage.
Additionally, repairs or support services initiated under the plan will be honored if they began before the cancellation. Always confirm the cancellation via the receipt or email confirmation to ensure the process is complete. You may also want to keep a record of your plan details, as they may be required for reference if any issues arise after cancellation.
Can I also contact Apple Care directly?
Yes, AppleCare’s customer support is available for direct cancellation assistance. Here are the methods to reach them:
- Online: Visit the Apple Support website and log in with your Apple ID. Navigate to the “Plans and Subscriptions” section.
- By phone: Call Apple Support’s customer care number for personalized assistance.
- Apple Store: Visit an Apple Store and speak to a representative in person.
Apple’s support team can also help clarify terms and conditions or assist with refund-related queries. In some cases, they may provide additional options, such as transferring the plan to a new device.
Can I revoke my subscription cancellation?
Yes, if you’ve canceled your AppleCare plan but change your mind within a specific period, you can reactivate it, provided the cancellation was recent and no refunds were processed. Contact Apple Support to check if reactivation is possible.
Keep in mind that reactivation terms may vary based on your plan type and payment method. For example, plans canceled within the first 30 days may be easier to reinstate compared to those canceled later.
About Apple Care
AppleCare is Apple’s extended warranty and technical support service, designed to enhance the ownership experience for its devices. Launched in the late 1990s, AppleCare provides coverage for hardware repairs, software support, and accidental damage protection for eligible devices.
The service is available for various Apple products, including iPhones, iPads, Macs, Apple Watches, and more. AppleCare plans come in two main types: AppleCare+ and AppleCare Protection Plan. AppleCare+ includes accidental damage coverage with a deductible, while the standard AppleCare Protection Plan focuses on extended hardware and software support.
Over the years, AppleCare has evolved to include additional benefits, such as 24/7 priority access to Apple experts and coverage for international travel. These enhancements make it a comprehensive solution for customers seeking reliable device protection.
What kind of subscriptions does Apple Care offer?
AppleCare offers two primary subscription options:
- AppleCare+ (Monthly or Upfront Payment): This plan includes accidental damage protection and hardware repair coverage. It is available as a one-time upfront payment or a monthly subscription.
- AppleCare Protection Plan: This is a one-time payment plan focusing on extended warranty and support without accidental damage coverage.
Both plans vary in price based on the device type and model. Promotional offers may occasionally provide discounted rates for new customers. Additionally, customers purchasing devices through Apple’s education store may receive special pricing on AppleCare plans.
People Also Ask
How do I cancel my Apple AppleCare?
To cancel your AppleCare plan:
- Go to the Apple Support website.
- Log in with your Apple ID.
- Navigate to “Plans and Subscriptions.”
- Locate your AppleCare plan and select “Cancel.”
- Follow the on-screen prompts to complete the process.
Alternatively, contact Apple Support via phone or visit an Apple Store for assistance.
Where can I find my AppleCare subscription?
You can find your AppleCare subscription details in the following ways:
- On your device: Open the Settings app, tap your Apple ID, and select “Subscriptions.”
- Online: Log in to your Apple ID account and navigate to “Subscriptions.”
- In your purchase receipt: Review the email confirmation received when you purchased AppleCare.
How long can you cancel AppleCare after repair?
You can cancel AppleCare at any time, even after a repair. However, refunds are prorated based on the remaining coverage and services used. For monthly plans, cancellation stops future charges but does not refund past payments.
Does AppleCare renew automatically?
Yes, AppleCare monthly plans renew automatically unless canceled. Upfront payment plans do not renew but can be extended within a specific period before expiration.
To prevent automatic renewal, disable it in your subscription settings under your Apple ID account.
