Cancel Playstation Plus
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How to Cancel PlayStation Plus
PlayStation Plus is a subscription service that provides access to online multiplayer gaming, exclusive discounts, free monthly games, and cloud storage. If you no longer wish to continue your PlayStation Plus subscription, it's important to follow the correct cancellation process to avoid any unwanted charges. This page provides a comprehensive guide on how to cancel your PlayStation Plus subscription and answers frequently asked questions related to the process.
Table of Contents
General Information
PlayStation Plus Notice Period & Conditions
PlayStation Plus subscriptions operate on an auto-renewal basis, meaning that unless you cancel before the renewal date, you will be automatically charged for the next billing cycle. The cancellation must be completed at least 24 hours before the renewal date to prevent being charged again.
If you cancel after being charged, your subscription will remain active until the end of the current billing period but will not renew for the following cycle. PlayStation does not offer prorated refunds, meaning you will not receive a refund for any unused days in your current subscription.
If you subscribed through a third-party provider (such as PayPal, Apple, or Google Play), you may need to cancel directly through that provider’s billing system instead of PlayStation’s platform.
What Information Does PlayStation Plus Need?
To successfully cancel your PlayStation Plus subscription, you may need to provide the following details:
- PlayStation Network (PSN) ID: The username associated with your PlayStation account.
- Email Address: The email linked to your PSN account.
- Subscription Type: Monthly, quarterly, or yearly PlayStation Plus membership.
- Payment Method Details: Last four digits of the card or payment method used for the subscription.
- Transaction History: If disputing charges, a record of past payments may be required.
- Reason for Cancellation: While optional, PlayStation may ask for feedback on why you are canceling.
Having this information readily available will help ensure a smooth cancellation process.
What Happens After I Cancel My PlayStation Plus Subscription?
Once you cancel your PlayStation Plus subscription:
- You will retain access to PlayStation Plus benefits (such as free monthly games, cloud storage, and online multiplayer) until the end of your current billing cycle.
- After your subscription expires, you will lose access to previously downloaded free monthly games, as these require an active PlayStation Plus membership to play.
- Your cloud game saves will remain stored on Sony’s servers for six months, allowing you to resubscribe and regain access to them.
- You will no longer receive PlayStation Plus exclusive discounts on games and add-ons.
If you later decide to resubscribe, you can do so at any time through your PlayStation account settings.
Can I Also Contact PlayStation Plus Directly?
Yes, if you experience difficulties canceling your subscription, you can contact PlayStation’s customer support. The best ways to reach them include:
- PlayStation Support Page: Sony provides an extensive help center for self-service options.
- Live Chat: Available on the PlayStation website for real-time assistance.
- Phone Support: Depending on your region, you can call PlayStation’s customer service line for cancellation help.
- Social Media Support: PlayStation’s official Twitter support account (@AskPlayStation) provides customer assistance.
If your subscription was made through a third-party provider, you may need to contact them directly to process the cancellation.
Can I Revoke My Subscription Cancellation?
If you cancel your PlayStation Plus membership but change your mind before the end of the billing cycle, you can reactivate it through your account settings. Simply log in, go to Subscriptions Management, and choose the option to resume your subscription.
If your membership has already expired, you will need to repurchase a new subscription. Keep in mind that any promotional discounts or special offers available at the time of your initial subscription may no longer be valid.
How Can I Check My Current Subscription?
To check the status of your PlayStation Plus subscription:
- Log into Your PSN Account on the PlayStation website or console.
- Go to Account Settings and select Subscription Management.
- View Subscription Details, including renewal date, payment method, and membership status.
- Check Payment Methods to ensure that automatic billing is disabled if you have canceled.
If your subscription is still active and you wish to cancel, be sure to do so at least 24 hours before the next billing date to avoid renewal.
About PlayStation Plus
PlayStation Plus is Sony’s premium subscription service that enhances the gaming experience by offering exclusive features and content.
What Kind of Subscriptions Does PlayStation Plus Offer?
PlayStation Plus offers three tiers of membership:
- PlayStation Plus Essential: Includes online multiplayer access, free monthly games, and cloud storage.
- PlayStation Plus Extra: Adds a larger catalog of downloadable games, including popular PlayStation titles.
- PlayStation Plus Premium: Includes all benefits of the previous tiers, plus access to classic PlayStation games and cloud streaming.
All plans are auto-renewing unless manually canceled.
People Also Ask
How to stop PlayStation Plus automatic renewal?
To stop auto-renewal, log into your PlayStation account, go to Subscription Management, select PlayStation Plus, and choose Turn Off Auto-Renew. This prevents your subscription from renewing at the next billing cycle.
How do I manage my PlayStation subscriptions?
You can manage your subscriptions by logging into your PSN account and going to Subscription Management. Here, you can view, modify, or cancel your PlayStation Plus subscription.
How do I cancel a PlayStation online purchase?
PlayStation only allows refunds on digital purchases within 14 days of purchase, provided you have not downloaded or streamed the content. Visit the PlayStation Refund Request Page to submit a request.
Is PS Plus Premium worth it?
PS Plus Premium is worth it for players who want access to a larger catalog of games, cloud streaming, and classic PlayStation titles. If you primarily use PlayStation for online multiplayer, the Essential tier may be sufficient.
How do I cancel my PlayStation online order?
If you wish to cancel a PlayStation Store order, visit the PlayStation Support Page and request a refund within 14 days, provided you haven’t downloaded the content.
